Login
Start Free Trial Are you a business?? Click Here

One Call Insurance Reviews

4.6 Rating 383,842 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 383,842 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Nice chap ff2 Franklin Farrelly, sorted my payment no problem, thank you.
Helpful Report
Posted 1 week ago
I recently took out car insurance with OneCall but inadvertently used an old credit card. I was rung by FF2 Franklin Farelly who was excellent in his manner and knowledge. Many thanks
Helpful Report
Posted 1 week ago
RM2 Raza very helpful today. Renewal agreed
Helpful Report
Posted 1 week ago
MF7 was really helpful and quick to respond. Great, polite service
Helpful Report
Posted 1 week ago
Needed to update my car insurance - Agent LY4 was very helpful and got everything done with no fuss ... great
Helpful Report
Posted 1 week ago
Hi, I have just renewed my motor insurance. Agent Franklin Farrelly (FF2) was very friendly, helpful and efficient. I am now insured for another year. Thanks.
Helpful Report
Posted 1 week ago
CH5 was Responsive and helpful.
Helpful Report
Posted 1 week ago
Was 3rd in line on chat and quickly answered, Agent CW2 answered my question quickly.
Helpful Report
Posted 1 week ago
Very helpful member of staff, answered my questions and came to an acceptable price. Thank you LY4
Helpful Report
Posted 1 week ago
Started at 5th in the queue, went down quickly, question was answered and put my mind at rest. Asked if i needed any more help which i don't at the moment.
Helpful Report
Posted 1 week ago
The agent MF7 was very helpful and efficient in assisting me with an update to my policy.
Helpful Report
Posted 1 week ago
Great service very helpful finding me a better quote and explanation was fantastic
Helpful Report
Posted 1 week ago
TS4 - did a great job, very please with your help Tabitha
Helpful Report
Posted 1 week ago
Had a query that looking through the policy documentation could not answer (which was quite frustrating). Used One Call's live chat and spoke to HH3 who quickly found the information and did so in a friendly manner. Thank you :)
Helpful Report
Posted 1 week ago
OC3 was very helpful and updated my policy swiftly!
Helpful Report
Posted 1 week ago
Had nightmare trying to cancel a policy
Helpful Report
Posted 1 week ago
SS9 was quick and efficient when explaining my car renewal. I was concerned about using live chat rather than a telephone call but found the experience quick and easy.
Helpful Report
Posted 1 week ago
JS7 was a great help getting my insurance sorted after my renewal came in too high. They were quick and straight forward giving me options as we went through the process. Thanks
Helpful Report
Posted 1 week ago
Great chat service from Katlyn
Helpful Report
Posted 1 week ago
EK4 was extremely helpful assisting with changing address as new build was not listed in options drop down (we don't exist yet!). Told me about all the additional services/cover available and sold me on excess cover protection, lets just hope I don't need it!
Helpful Report
Posted 1 week ago
One Call Insurance is rated 4.6 based on 383,842 reviews