One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,404 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Problem with payment. JF2 was able to sort quickly and got my renewal through.”

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Posted 1 week ago

“Fs2 thank you for sorting my changes very helpful and concluded it very quickly thank you”

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Posted 1 week ago

“I spoke to Ir2 today about cancelling a policy. I found her to be very friendly & very helpful. Everything I asked for was dealt with quickly & efficiently. I have used One Call insurance for a couple of years now and wouldn't think twice about using them again.”

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Posted 1 week ago

“Sp6 very helpful agent ,”

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Posted 1 week ago

“WG1 dealt with my query in a very fast time. No hanging about for minutes on end waiting for a reply. He dealt with original query and offered to help me with another point I raised. I am very happy with the service I have received with One Call Insurance since I have joined them, over a year ago.”

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Posted 1 week ago

“CM1 did an excellent job sorting through my complicated efforts to insure my car”

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Posted 1 week ago

“This morning I received a very efficient assistance from JC8. Explained matters clearly and also offered options on my policy. Commendable JC8”

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Posted 1 week ago

“Renewal came through slightly above last year's, got in touch to cancel auto renewal as found a cheaper quote, but turns out after rerunning the quote shown very comparable prices to the comparison websites. IR2 was very helpful, very polite and sorted the renewal in no time. It is especially impressive being a Sunday!”

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Posted 1 week ago

“Chat with kb2 was fast, efficient, productive.”

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Posted 1 week ago

“JF2 was completely professional with prompt replying to each question which sped up the task no end. A service well done”

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Posted 1 week ago

“AR2 spoke with a friendly tone & patiently talked me through the help I required.”

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Posted 1 week ago

“Quick simple and polite with LE6”

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Posted 1 week ago

“Quick service, thankyou”

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Posted 1 week ago

“WG1 William excellent help sorted issue straight away”

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Posted 1 week ago

“Excellent and great service.”

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Posted 1 week ago

“sp6 was very helpfull today , change of vehicle sorted quickly”

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Posted 1 week ago

“Referring to WG1 A very helpful agent and easy to deal with. Sorted out what I needed without any hassle”

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Posted 1 week ago

“Excellent service thank you”

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Posted 1 week ago

“I was in the portal to change my registration & payment had went through & a error had occurred & I waited to go onto the live chat & agent JC8 was happy to help & fixed the problem”

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Posted 1 week ago

“SP6 was so helpful today. I've been with them for years so easy to use app and always given great advice. Takes any hassle out of it. SP6 in the chat this morning was super quick, professional and friendly. Top service”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 418,404 reviews