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One Call Insurance Reviews

4.6 Rating 423,687 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 423,687 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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I recently spoke with one of your agents, Lauren (username: LD7), and I wanted to express my sincere appreciation. She was incredibly helpful, professional, and kind throughout our interaction. It was truly a pleasure dealing with someone like her, and I feel both grateful and honored to have received such excellent support. Thank you very much, Lauren!
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Posted 1 week ago
KT7 was very helpful and sorted my renewal out quickly and efficiently
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Posted 1 week ago
I was connected to Bridie BC1 as soon as I used the chat. The agent BC1 understood what I was on about straight away and sorted out the information I had requested immediately. Thanks BC1 Bridie
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Posted 1 week ago
Josh unhelpful LD7 very helpful
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Posted 1 week ago
Quick to connect to an agent and query was answered quickly and efficiently. Good service from JM05
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Posted 1 week ago
All sorted and paid CM7 was polite on the call and gave a full explanation of what he was doing and sorted my home renewal out speedily
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Posted 1 week ago
AI7, Andrew, was very helpful, understood my requirements and sorted my insurance quickly. Also like the call back facility.
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Posted 1 week ago
Today I received excellent customer service from Josh JC8. I have started a new policy with One Call, which I took out online, so actually talking things through with a knowledgeable advisor has given me peace of mind that I have the correct insurance in place on my new car.
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Posted 1 week ago
AK7 was so helpful today was I was struggling to change the car on my insurance. They were professional but friendly and thoroughly answered all of my questions. Fantastic service.
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Posted 1 week ago
CE4 was very efficient today and answered my enquiry professionally, providing me with all the info I needed
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Posted 1 week ago
KT7 efficiency sorted insurance renewal
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Posted 1 week ago
Jc8 was very professional and very helpful.
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Posted 1 week ago
Fa 1 top notch service well done
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Posted 1 week ago
AM3 great fast service
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Posted 1 week ago
TJ1. Found the helpline simple and easy to use. TJ1 was very helpful and gave good advice on what options I could take
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Posted 1 week ago
EW2 was very helpful and quick to deal with my policy
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Posted 1 week ago
Had a slight issue with a payment that went through. Was sorted with one phone call . No messing and sorting in 5 minutes. LN1 was the advisor I spoke with was very good polite and knew exactly how to sort problem quickly
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Posted 1 week ago
KT7 was very helpful in helping me get a better price on my home insurance and making sure that I had adequate cover.
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Posted 1 week ago
My change of vehicle was handled extremely well by Niall (NE1) who explained it all clearly and professionally. He checked I fully understood everything and completed the matter in a relatively short time. Henry mooney
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Posted 1 week ago
Only 4 stars, nothing to do with the agent I spoke with as they were very helpful. Just the time spent waiting for an agent.
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 423,687 reviews