One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 383,876 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 383,876 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was worried when it was all on line but great service by Adam ar5”

Helpful Report

Posted 1 week ago

“Agent CH5 very helpful on my renewal. Wish you would just quote a decent renewal rather than having to haggle every year but that's life and insurance for you I suppose. One Call easy to deal with and agents on chat very responsive.”

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Posted 1 week ago

“I’ve been with Onecall for years. Always competitive and helpful. Agent HS1 especially efficient for my renewal today”

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Posted 1 week ago

“I’ve been with Onecall for years. Always competitive and helpful. Agent HS1 especially efficient for my renewal today”

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Posted 1 week ago

“Customer service from agent LS2 was very helpful as I had difficulty accessing the One Call Portal. Everything was explained perfectly and I decided to continue with the renewal.”

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Posted 1 week ago

“MBI was great / and answered all questions - most chat is frustrating - this was good”

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Posted 1 week ago

“The call handler AR5 excellently dealt with my enquiry today. He was quick polite and explained everything clearly to me. Thank him for his excellent service today.”

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Posted 1 week ago

“OH3 was very helpful and answered all my questions. My renewal price was good. was very understanding of my slow typing.”

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Posted 1 week ago

“Good service from RW2 Helped me, giving me options and was very efficient.”

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Posted 1 week ago

“Spoke to Kiera, username KT1, who was really helpful and sorted my query very quickly. Was very impressed.”

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Posted 1 week ago

“Jwk was very helpful”

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Posted 1 week ago

“KT7 helped me with my renewal and got the cost down considerably”

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Posted 1 week ago

“SS9 staff member was very helpful and efficient in sorting out some questions on the renewal of the policy.”

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Posted 1 week ago

“Many thanks to SP6 today for handling my query over renewal, it was an easy interaction and my concerns were dealt with immediately, many thanks again..”

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Posted 1 week ago

“RM1 was expertly efficient in getting my renewal sorted quickly, he was courteous and polite throughout our conversation a pleasure to speak to. Thank you”

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Posted 1 week ago

“Hi im very happy with my renewal quote from leanne Warren LE6 she went above and beyond and was very helpful in getting me to renew with one call and I will certainly be using one call and leanne Warren again for my insurance many thanks again for your help Dave”

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Posted 1 week ago

“I spoke with a lady LE6 this morning. She handled the call expertly and with clarity. I appreciate her politeness and helpfulness. God bless LE6.”

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Posted 1 week ago

“I spoke with your young lady who was very pleasant and easy to deal with and I had no problems at all in relation to renewing my annual policy. LS3 was extremely professional and had great knowledge of your services.”

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Posted 1 week ago

“Very pleased with the service from Agent AR6”

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Posted 1 week ago

“I called to cancel my home insurance as my renewal price was extremely high. I spoke to EC1 who was very friendly and found me a cheaper deal! He was very polite and helpful, I was pleased with the new deal I had.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 383,876 reviews