One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,765 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,765 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good service very helpful”

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Posted 1 week ago

“very easy and quick FP2 was very efficient i thought it would take alot longer than it did thanks again for your brillant service”

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Posted 1 week ago

“Excellent service from Stacey, thank you”

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Posted 1 week ago

“Great service SS9 needs a pay rise did a very good job”

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Posted 1 week ago

“ti2 was very helpful and sorted out my issue instabtly with no fuss or bother. Thank you.”

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Posted 1 week ago

“Efficient and clear CD3”

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Posted 1 week ago

“I’ve just spoken with customer agent number AR5 via chat. He was extremely helpful professional and understanding of my needs. I initially only wanted to change my address but ended up with address change an a cheaper better insurance deal. Many thanks AR5 from a happy customer”

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Posted 1 week ago

“AM3 was very thorough and helpful and gave me a cheaper quote.Only reason it's not 4 starts is that I had to wait quite a while for the chat to start. AM3 herself gets 5 starts!”

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Posted 1 week ago

“MB9 chat line is slow to respond, but am looking forward to a call back.”

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Posted 1 week ago

“Holly took the time to get me a new quote at a cheaper rate”

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Posted 1 week ago

“BC1 Brilliant service! My renewal seemed to be a little higher than expected. She took the time to explain everything clearly. With a few simple changes the insurance renewal was where I had expected. Really appreciated the help you are credit to the company – thank you so much!”

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Posted 1 week ago

“Amazing support and very helpful. 5* and more if I could give more to SP6”

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Posted 1 week ago

“Britney sorted my issue very quick and efficiently. Wasting no time gave me a financial solution to my problem. My second year with one call and the customer service never fails.”

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Posted 1 week ago

“Good service from Ben online - BH1”

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Posted 1 week ago

“Good service thanks”

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Posted 1 week ago

“Jasmine (jm6) was very helpful today sorting out my policy that I was having trouble doing through the portal very helpful and friendly”

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Posted 1 week ago

“TS7 was extremely helpful, very efficient and such a nice person to deal with. She couldn’t have been more helpful with my query; we certainly need more people like her to correspond with.”

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Posted 1 week ago

“Leanne Warren-let was very helpful”

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Posted 1 week ago

“I had a query about my new policy and Stacey B quickly reviewed my query and gave me an answer. Just what you need.”

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Posted 1 week ago

“HH2 provided a masterclass in customer service”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 435,765 reviews