One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,616 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First class service, Leanne was very knowledgeable about my policy and politely explained all aspects of the insurance cover.”

Helpful Report

Posted 1 week ago

“ci9 was A1”

Helpful Report

Posted 1 week ago

“Very helpful and prompt I’ve been a customer for many years always on the ball especially Tommy the man and pat Thanks again”

Helpful Report

Posted 1 week ago

“Fast and easy way to deal with any problems”

Helpful Report

Posted 1 week ago

“Absolutley amazing staff very helpful, friendly would recommend 100%. Just go above abd beyond to help. Caitlan on love chat was very very helpful.”

Helpful Report

Posted 1 week ago

“Dealt with Tia ti2 on on line chat to change insurance details. Very helpful and got things sorted easily.”

Helpful Report

Posted 1 week ago

“We had a really tight turnaround to prove an aspect of our insurance policy and Tara (TJ2) made this happen for us! Because of this, we should be on track to get the keys to our new house before Chritmas, which is the best Chritsmas present we could have wished for. Thanks, Tara! TJ2”

Helpful Report

Posted 1 week ago

“Courtney was very helpful by chasing up a refund for us. She is polite and efficient.”

Helpful Report

Posted 1 week ago

“LB3 Lydia had a very pleasant manner and was extremely helpful and informative”

Helpful Report

Posted 1 week ago

“I have been with One Call Insurance for my home insurance for a few years. I received my home insurance renewal this year which had increased. I spoke to a very helpful lady, Mia (MB1) who managed to reduce my renewal. Mia was very helpful, the process was quick and seamless. Friendly, professional & polite. Would recommend. Thanks MIA! (MB1)”

Helpful Report

Posted 1 week ago

“Customer service agent Courtney Ci9 was most helpful and resolved the issue i had right away”

Helpful Report

Posted 1 week ago

“Great service nice lady very helpfull”

Helpful Report

Posted 1 week ago

“GM2 was personable and professional during our call today. Super customer service. Thank you.”

Helpful Report

Posted 1 week ago

“fantastic call to niall today i am novice on computors but naill was very polite and explained every thing to me .thanks nial 10/10.”

Helpful Report

Posted 1 week ago

“Good policy, and no excessive charges for additional products. Had live chat for renewal and user MB1 managed to renew at a lower cost than current policy, so be re happy with service”

Helpful Report

Posted 1 week ago

“Emily ee3 was fantastic on the chat and helped me in all that was needed”

Helpful Report

Posted 1 week ago

“The agent Hannah HM1 was very helpful”

Helpful Report

Posted 1 week ago

“Adam was incredibly efficient and helpful, sorted out my issue professionally and speedily, highly recommend”

Helpful Report

Posted 1 week ago

“Excellent customer service, JF2 was very helpful with my queries and very professional. I have been with One Call for a few years now and have always found then to be competitive.”

Helpful Report

Posted 1 week ago

“live Chat today with AW1 Easy and precise conversation to cancel my policy due to vehicle sale. All details and questions answered to my satisfaction. thank you to Adam W”

Helpful Report

Posted 1 week ago

One Call Insurance is rated 4.6 based on 409,616 reviews