One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.61

4.6 Rating 379,951 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 379,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KT1 was very helpful thankyou”

Helpful Report

Posted 1 week ago

“Very Helpful LC6 nice chap”

Helpful Report

Posted 1 week ago

“AE1 was very helpful over the chat facility. Was set to leave after a higher renewal quote but AE1 came back with a lower price and stayed with Once Call.”

Helpful Report

Posted 1 week ago

“SW1 answered and sorted out my questions a professionally.”

Helpful Report

Posted 1 week ago

“MB9 was very patient and explained all the things I didn't understand. An excellent service and pleased to continue doing business with you.”

Helpful Report

Posted 1 week ago

“Thank you, LN1, for your pleasant help with my issue. Very helpful. Best regards”

Helpful Report

Posted 1 week ago

“SM2 dealt with my enquiry speedily and with the upmost courtesy and politeness”

Helpful Report

Posted 1 week ago

“I made a call today to actually cancel my renewal with one call but ended up renewing with them after the assistant I spoke to reviewed my price and came back with a better offer. The assistant I spoke to (AE1) was most helpful and I would have no hesitation in recommending this company for your insurance needs.”

Helpful Report

Posted 1 week ago

“Spoke with Kristin B On live chat Kristin B was Very polite, helpful and knew everything I asked. Took time with me as I am a slow Typer Very happy with outcome as I am changing my car, so needed to change insurance”

Helpful Report

Posted 1 week ago

“I was updating policy renewal with operator IS1, she was extremely helpful,gave great support and saved me money, what more could you ask for, super customer service”

Helpful Report

Posted 1 week ago

“JS4 Excellent”

Helpful Report

Posted 1 week ago

“Ar5 was very helpful and quick to help with the change I needed to do”

Helpful Report

Posted 1 week ago

“Ir2 Fantastic all sorted on the chat line Explained very well Would be glad to use this service again Hopefully get ir2”

Helpful Report

Posted 1 week ago

“Ir2 llana perfect and easy process thank you”

Helpful Report

Posted 1 week ago

“Very helpful thankyou jc3”

Helpful Report

Posted 1 week ago

“Better price found by EC1. Thanks”

Helpful Report

Posted 1 week ago

“Great call with ji9 who sorted my renewal out in under 12 minutes”

Helpful Report

Posted 1 week ago

“KT7 Got a much better renewal quote … polite efficient when dealing with my enquiries”

Helpful Report

Posted 1 week ago

“I'm sure the concept works for younger drivers/riders who are glued to phones all day but the entire on-line nonsense for me is just not worth it. "We value your call rubbish, you are 15th in line"... I'm 72 and might be dead by the time someone picks up! All I want to do is change vehicle and it seems only us old boomers who have any money these days. I don't have a multi-vehicle insurance and do not renew automatically (big con that one).... just a change in registration and vehicle...Voila, but it takes years! Back to the insurance geezer on the High Street...what's left of the High Street. I'd willingly pay more for contact with a human!”

Helpful Report

Posted 1 week ago

“JS4 was so helpful and courteous. She could not have done more to help me and I am very grateful that she found a much better price for me.”

Helpful Report

Posted 1 week ago

One Call Insurance is rated 4.6 based on 379,951 reviews