One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,765 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,765 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CM7 was very helpful and friendly! Sorted my renewal very quickly Thankyou”

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Posted 1 week ago

“I had some issues with my insurance and some payment trouble at risk of having my policy cancelled and Lawrence Ndlovu LN1 was so helpful and rectified the issue right away. insurance can really be a stressful process sometimes but he was great and super helpful!”

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Posted 1 week ago

“assistant eg4 very helpful sorted out my breakdown cover with no issues,very pleased”

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Posted 1 week ago

“They gave me a better quote SS9 wascthe agent”

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Posted 1 week ago

“User ME8 was really good and helped put my mind at ease after a RED letter from MIB. She was great at solving this problem for me and was very knowledgeable and efficient, thanks again ME8.”

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Posted 1 week ago

“I had a most pleasant chat with User SP6. Great customer service. 5 stars”

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Posted 1 week ago

“They were helpful and I was happy with the outcome of contacting them. However, there were long delays between chats which were a bit frustrating.”

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Posted 1 week ago

“LE6.Leanne Warren-le6 great service custom of Leanne very nice person easy to talk to and helpful I renewed my insurance with her Thank you”

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Posted 1 week ago

“I have just been going through my policy etc with EF3. I must say that the service he gave me was excellent. He dealt with everything in a timely manner, was pleasant and patient. Well done.”

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Posted 1 week ago

“EE3 (Emily) was very helpful and went the extra mile to assist”

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Posted 1 week ago

“KS8 - ⭐⭐⭐⭐⭐ Absolutely brilliant service! My renewal was handled so smoothly, and the agent made the whole process completely stress-free. They were friendly, knowledgeable, and took the time to explain everything clearly. It was by far the easiest insurance renewal I’ve had. A real credit to the company – thank you so much!”

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Posted 1 week ago

“Great communication thank you”

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Posted 1 week ago

“The guy who helped me was absolutely spot on and could not do any more for me. credit to One Call”

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Posted 1 week ago

“EF3 - Very polite and courteous. Appropriate advice given plus he went that extra mile and asked me whether I needed any more help. :” Have a good day :) “ At the end of the call makes a huge difference.”

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Posted 1 week ago

“I used the online chat to discuss changing my vehicle. The agent, JT3, was extremely helpful and sorted my query quickly and efficiently. A credit to the company.”

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Posted 1 week ago

“BF3 helped me change my address and altered a couple of other things on my policy. She was very kind and compassionate to my current situation.”

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Posted 1 week ago

“Felt with professional from first instance , I explained my concerns and after running through my details with in a minute of explaining I was given a result I was happy with ,”

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Posted 1 week ago

“DB7 was patient and comprehensive, very happy indeed :)”

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Posted 1 week ago

“AR5 , really good service again quick service, no problems.”

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Posted 1 week ago

“HG1 was so quick helpful and to the point. Thank you. Made it so easy!”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 435,765 reviews