One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,030 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AF1 did a great job over live chat and managed to get my renewal through. Thanks Alex F”

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Posted 1 week ago

“Live chat with Shanice P username SP6 she was so helpful and patient! wouldnt hesitate to recommend One Call Insurance.”

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Posted 1 week ago

“As I am due to change my car shortly I therefore needed to change my insurance too. Ben (BB7) was very helpful and polite as he patiently talked me through the available options. As well as giving me the cost for amending my existing policy he also searched for a new one which actually turned out to be the most cost-effective option.”

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Posted 1 week ago

“I contacted DB4 to discuss the renewal of my policy and was dealt with very well with all answers to my queries handled very efficiently.”

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Posted 1 week ago

“RB1 was great! Live chat can always be slow but I massively appreciate feeling like the responses are a human and not script- following. Especially when T & Cs are t always clear. Thank you!”

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Posted 1 week ago

“Chatted online with TW9 to cancel my renewal. No reflection on One Call. Just wanted a change for various reasons. TW9 did a great job, finding me another quote, offering to look at it further and then accepting my decision politely and professionally. It's always helpful to be able to renew or cancel with zero hassle. Not everywhere does that.”

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Posted 1 week ago

“user ji9 helped me out with changing over insurance at good price and patient”

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Posted 1 week ago

“Had to renew my car insurance. Was going to cancel as had a better offer from Hastings. Joel (JF2) Was very helpful. Quoted me a better offer. Put my mind at ease. I'm Not that confident with online stuff. Getting better thou”

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Posted 1 week ago

“They answered all my questions promptly the caller was rb1”

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Posted 1 week ago

“KB2 very helpful, resolved my issues , in a matter of minutes”

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Posted 1 week ago

“KB2 was very helpful today. Thank you”

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Posted 1 week ago

“Very helpful customer service from EK2 sorted out everything I needed quickly, thank you :)”

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Posted 1 week ago

“Did a chat with EK2 was a bit confused with my policy but was assured that everything i needed to know was covered.”

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Posted 1 week ago

“KB2 was very helpful with my query”

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Posted 1 week ago

“EB4 was excellent and provided the detail I needed. Thank you 👌”

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Posted 1 week ago

“MG9 was very helpful and polite and gave me the information I needed without any problems. Very efficient”

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Posted 1 week ago

“Called to enquire about breakdown cover and had everything set up within a few minutes. Great customer service from LB3. Thank you 😊”

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Posted 1 week ago

“Query answered quickly and satisfactory. Friendly advisor (SP6)”

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Posted 1 week ago

“The service i received when using online Live Chat with LG3 was excellent. All my questions were dealt with quickly and efficiently by LG3.”

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Posted 1 week ago

“TJ2 was really helpful. I was asking about adding someone else onto my policy. She answered my online chat very promptly and directed me to a link with quotes.”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 441,030 reviews