One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,176 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TM7 was able to help me with my request quite quickly and efficiently. Even advising me when it would be OK for me to swap my number plate over.”

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Posted 1 week ago

“TM7 was able to help me with my request quite quickly and efficiently. Even advising me when it would be OK for me to swap my number plate over.”

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Posted 1 week ago

“Very polite & helpful Js4”

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Posted 1 week ago

“Live chat with Liana (ir2) was extremely helpful and efficient. Liana assisted with professionalism and we came to an agreement for my car insurance renewal. Although it was still slightly higher than a competitor I decided to stay with One Call.”

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Posted 1 week ago

“Excellent customer service on the Platinum Policy. Very prompt and very easy to organise on the live chat with the agent LB3. Great price too”

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Posted 1 week ago

“ML2 made renewing my policy very easy and straightforward, thankyou.”

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Posted 1 week ago

“User name er5 was very helpful this evening. Had to use the live chat because it has been impossible to get through over the phone over the last couple of days!”

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Posted 1 week ago

“er5 was helpful but I would have rather spoken to someone and not a bloody computer”

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Posted 1 week ago

“Very helpful service from TB6 cheers”

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Posted 1 week ago

“My query was dealt with promptly and with great courtesy. It was handled by GM2.”

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Posted 1 week ago

“I found E3T to be very helpful and have no hesitation in awarding her full marks and thank her for her helpful assistance.”

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Posted 1 week ago

“DJ2 was very helpful in sorting my renewal. Thankyou”

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Posted 1 week ago

“TM7 was without doubt very helpful today. He spent time and dealt with my quote in a very calm manner.”

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Posted 1 week ago

“Operator LE6 was very helpful, informative, patient and polite. A pleasure to do business with.”

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Posted 1 week ago

“I used the online chat function to discuss my renewal with KT7, she was very helpful and helped me to find a better value renewal price. It was a seamless service. Thank you.”

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Posted 1 week ago

“username er5 was very efficient at solving my query. Thank you”

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Posted 1 week ago

“I have just had a good chat with ML2 regarding renewal of my home contents insurance policy. I am very pleased with the outcome and the chat was quick and easy. Thank you ML2”

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Posted 1 week ago

“CH5 attended to my request for a revised quote after comparing the market. I was happy with the service and renewal quote provided, very efficient service.”

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Posted 1 week ago

“LB3 sorted out all my issues very quickly”

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Posted 1 week ago

“I used Live Chat today to discuss my car insurance renewal. I chatted with Ilana who has the username ir2. She was very helpful and managed to beat the other quote I had been given. She was very efficient and I did end up renewing with them for a 3rd year.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,176 reviews