One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,688 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had two motor insurance policies to renew and MB3- Matthew was very helpful and managed to reduce the renewal price on both policies.”

Helpful Report

Posted 1 week ago

“Very happy with the customer care & service I received today from JL9 , Received a good price from a good company.”

Helpful Report

Posted 1 week ago

“I had an issue with my insurance policy where they said it would be cancelled due to a missing file. I was having trouble finding the section of the website to complete this so I spoke to customer service. Stacey (colleague SB8) was very nice and helpful with this service, very fast and efficient (bonus points for being friendly). Thank you so much for the help. Lovely company.”

Helpful Report

Posted 1 week ago

“AM7 dealt with my enquiry quickly and efficiently. I did try the online portal but with little success as it would not recognize the reg number.”

Helpful Report

Posted 1 week ago

“Apart from the online wait, excellent service.”

Helpful Report

Posted 1 week ago

“KT7 was very helpful and informative resulting in me staying with you”

Helpful Report

Posted 1 week ago

“I had a couple of questions about my policy, FP2 helped with this and put my mind at rest. Very good customer service, thank you.”

Helpful Report

Posted 1 week ago

“JC1 dealt with me. Seem to be good value, although thankfully haven't needed to make a claim. The only interaction that I've had was to provide information on a previous claim with a prior insurer. I did this though the online chat. There was a bit of a wait as I was 24th in the queue, but at least I could see this ticking down. Once the person (and it was a person) JC1 engaged and pulled up my account the interaction was smooth, courteous and didn't take long. On this interaction I have only given 4* due to the initial wait. JC1 was 5*”

Helpful Report

Posted 1 week ago

“EL3 was very helpful - particularly as I had no intention of staying with you Company due to cost.”

Helpful Report

Posted 1 week ago

“contacted One call to discuss an NCD issue JM5 was super helpful and very patient whilst i obtained the necessary documents to send in the chat.”

Helpful Report

Posted 1 week ago

“Becca, the telephone Agent who helped me was so efficient. She really helped me with my query.”

Helpful Report

Posted 1 week ago

“KT7 thank you”

Helpful Report

Posted 1 week ago

“LN1 was very helpful and provided me with what I needed. Great service”

Helpful Report

Posted 1 week ago

“Fab so quick and easy very helpful”

Helpful Report

Posted 1 week ago

“DB 7 was excellent. Had the answers to all my questions and the renewal process was seamless. Thank you.”

Helpful Report

Posted 1 week ago

“Very helpful and polite and sorted out my request and a better price very happy thanks”

Helpful Report

Posted 1 week ago

“We got to the best deal quickly without any fuss. Each step was explained clearly with no confusing jargon. Thanks”

Helpful Report

Posted 1 week ago

“The young lady was polite and happy to listen to the questions l asked in an informative way.”

Helpful Report

Posted 1 week ago

“EL3 The above sales girl was very polite and courteous and helpful a credit to your company.”

Helpful Report

Posted 1 week ago

“Contacted one call to discuss my renewal. Afternoon absorbing the short standard recordings, my call was answered. Agent D01 was very helpful in dealing with my query in a timely manner. Received my new quote and sorted in under 25 minutes from time of making the call. Thanks D01. Job well done.”

Helpful Report

Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,688 reviews