One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,688 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fp2 solved my problem within a matter of seconds”

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Posted 1 week ago

“I give 3 stars only because the customer service agent was very polite and helpful, if it was only for the customer service I will give 5 stars. As for the company although, I couldn't be more disappointed. For the company I give 1 star and still too much.”

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Posted 1 week ago

“Very happy, the agent AR5 made it very easy to sort out my renewal. Provided me with all the information I required which is great. Thank you 😀”

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Posted 1 week ago

“Jf3 was a great help today👌”

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Posted 1 week ago

“Had query over this years payment as my card had changed, called and spoke with Lucy (LT1) who could not have been more helpful, guiding me through the payment process on my phone. Thanks for helping me Lucy instead of me spending half an hour trying to do it online, it was a simple 2 minutes”

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Posted 1 week ago

“Chatted to Faye (Fp2)& unfortunately couldn’t help with my query but gave me a number to ring which is all I wanted really instead of these annoying chat messaging services”

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Posted 1 week ago

“Great service and customer experience from EB7, it was very through and also saved me money which in this day and age is very important Thank you EB7”

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Posted 1 week ago

“Had a query regarding my policy and spoke with SM6 who dealt with it quickly and efficiently and put my mind at ease .”

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Posted 1 week ago

“Friendly and helpful assistance and supportive attitude ,so great customer service from CG1. He gave clear information regarding my car insurance renewal.”

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Posted 1 week ago

“FP2 very quick and efficient”

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Posted 1 week ago

“Needed some guidance on changing the dd date. It had already been actioned by DB9 who had renewed my policy but JL9 confirmed everything was in place for the date to be changed. To finally find a company that makes scrupulous notes and follows them through is a godsend!”

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Posted 1 week ago

“JF2 was extremely helpful, I was intending to cancel my policy but She/ he explained the reason for high renewal quote and then offered my a very competitive price. Great service, fast and concise. That’s what we all need these days. Thank you JF2 👍🏼”

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Posted 1 week ago

“BC1 Bridie was excellent in her help and dealt with my changes quickly and efficiently. The price is excellent and ease of using the portal a real plus.”

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Posted 1 week ago

“EL3 A very competent professional response to changing my method of payment. Thank you”

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Posted 1 week ago

“I spoke to me8 on live chat to change insurance to another vehicle, the customer service was outstanding with quick easy straight forward process A++++ thank you”

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Posted 1 week ago

“Looks like I’ve been paying for insurance on a bike I sold last year… which is typical me 🙄 So I was concerned prior to my call that I had left it late and it had auto-renewed but I was helped by the wonderful Leanne Warren LE6 who explained everything, put me at ease and sent my NCD straight away! Brilliant. Thanks Leanne”

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Posted 1 week ago

“CN4 very helpful and efficient. Sorted my query out efficiently and effectively.”

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Posted 1 week ago

“BC1 was very helpful fast and efficient. Great online service”

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Posted 1 week ago

“EW2 Very easy to talk to, quick reply times, helped me by looking into stuff, and very clear while speaking to me and by doing this found out the issue quickly. Very happy with the service!”

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Posted 1 week ago

“ti2 helped me with cancelling my insurance in a chat. Very polite to the point and helpful. A very good experience thank you”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,688 reviews