One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,039 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,039 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and efficient. Thank you”

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Posted 1 week ago

“Holly H help me ensure I go a good renewal deal.”

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Posted 1 week ago

“Patrycja was very helpful and efficient with adding buisness miles to my insurance via chat”

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Posted 1 week ago

“Really easy to use their on line chat, very helpful assist AR5.”

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Posted 1 week ago

“AW1 sorted out a problem quickly and professionally.”

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Posted 1 week ago

“Great service fromJM3 today very quick and thorough.”

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Posted 1 week ago

“Agent NK3 was helpful and suggested another means to send in proof of my no claims that no one else that I spoke to cam up with .”

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Posted 1 week ago

“Great help today”

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Posted 1 week ago

“Agent BC5 was exceptionally helpful for me today. Let's just say I was in a right pickle and didn't know what to do, but Britney helped me step by step, patiently and calmly. I had confused myself to be honest but she figured out what had gone wrong, reassured me and stayed with me every step of the way until it was resolved. Thank you so much. You are a star!”

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Posted 1 week ago

“Isabelle s on the chat helped me instantly to resolve my issue. 👍🏻👍🏻”

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Posted 1 week ago

“No issue with the person who handled the cancellation of my policy but only allowing conversation via live chat is appalling and I will never insure with you again for this reason.”

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Posted 1 week ago

“Agent RW2 was very helpful in updating my change of vehicle.”

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Posted 1 week ago

“Ben quickly found the answer to my question. It was hidden in page 11 of one of the many documents. Ben was personable and efficient.”

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Posted 1 week ago

““Your representative LN1 was polite, professional and helpful. He sorted out my issue for me”

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Posted 1 week ago

“I called today to cancel my insurance as I have a company car now and the Agent PE2 couldn’t have been more helpful with actioning this, very prompt actioning what I needed amd is a credit to your team with her customer service skills”

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Posted 1 week ago

“BC5 was very helpful and figured out why I couldn't add someone to a policy I was preparing.”

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Posted 1 week ago

“Your customer service representative LG3 was very polite and very helpful. Would recommend your services in future.”

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Posted 1 week ago

“Your representative JC8 was polite, professional and helpful. He sorted out my issue for me.”

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Posted 1 week ago

“Chatted with EW2 to cancel an insurance and,provided it all goes through ok on the 2/9, i was pleased with the process.”

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Posted 1 week ago

“Quick response even though it was lunch time. My enquiry was dealt with by SM2 and I was very pleased with my webchat with her.”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 441,039 reviews