One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,404 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very straighforward, saved £ this year too. thank you Leanne. LE6.Leanne Warren-le6 ”

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Posted 1 week ago

“BB7 was so helpful with my inquiry this morning,so reassuring”

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Posted 1 week ago

“Quick and easy chat with Campbell this morning. Updated my policy and great customer service. Thanks”

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Posted 1 week ago

“Not too expensive, very helpful, easy and friendly people to talk to. Thank you one call, my other bikes will get the same treatment.”

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Posted 1 week ago

“Adviser- RE1 Username for the assistant that helped me she was 5star with her expertise and advice polite and patient Thank you RE1”

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Posted 1 week ago

“Excellent service from kadie”

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Posted 1 week ago

“TJ1 - made the necessary changes to my details efficiently. I had already spent unnecessary time being passed from one chat person to another and repeatedly trying to phone OneCall with recorded 'number invalid' message - hence the 4 rather than 5star review. Changing a home address and/or email address should be possible via the customer portal without having to chat!”

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Posted 1 week ago

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Posted 1 week ago

“Fantastic service Kira!Thanks”

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Posted 1 week ago

“Live chat, fast and efficient in supporting my query. Advisor JF3.”

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Posted 1 week ago

“Quick serve with Patricia P2”

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Posted 1 week ago

“After a lot of false dawns trying to get in touch via the portal I eventually got in touch with phone line but although they said I had cancelled I then got an e mail to say I still hadn’t cancelled and insurance was still live , eventually got through at last minute on portal to a lass reference EG4:) who sorted things out for me , now just awaiting confirmation E mail Got hit for lots of extras for cancelling but suppose my fault for not reading terms and vonfitions”

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Posted 1 week ago

“AF1 was fantastic! Went through everything with me to make sure I understood it all. Nothing was too much trouble. Excellent service!”

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Posted 1 week ago

“JF2 aka Joel was really helpful and quick to respond. Good price too so it pays to shop around and and ask for a review of the premium.”

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Posted 1 week ago

“TJ2 was very helpful and efficient was so quick to respond to messages”

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Posted 1 week ago

“Fantastic customer service. Prompt and convenient.”

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Posted 1 week ago

“Good service on chat by jf2 tonight tried to help but not quite enough to switch this time not too long waiting to call back 😀”

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Posted 1 week ago

“Phone one call for a mid term insurance adjustment and after speaking to Jasmine m6 at one call who was so helpful and understanding she explaining everything I need to know regarding my policy. Once again a big thank you Jasmine for your help.”

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Posted 1 week ago

“Was very happy with how the policy was implemented. Spoke with LE6.Leanne Warren-le6 and was very happy thanks .”

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Posted 1 week ago

“Called to see if they could match a lower priced quote from another provider and agent LC6 quickly returned with a price that was acceptable to me. He explained the necessary features of the policy. Great customer service.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 418,404 reviews