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One Call Insurance Reviews

4.6 Rating 423,688 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 423,688 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Happy with comparison quote
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Posted 1 week ago
Excellent service today online regarding changes to my policy, professional efficient polite and extremely knowledgable no question phased them and I was left feeling a valued customer A+ this person is a credit to your company and needs to be recognised !!
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Posted 1 week ago
Excellent customer service 👏
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Posted 1 week ago
CM7 made my day much better by improving my original payment price for this years home insurance cover. I had done a comparison and taken out a new policy which I have just cancelled. CM7 was very good at explaining every detail about my policy and with full cover that I was happy with he reduced my yearly amount and being 2 pensioners we really appreciated all his help from him. He was very polite, lovely to talk to and not pushy in any way. I am back with One Call and very happy with the outcome. Thank you CM7
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Posted 1 week ago
CM7 was very polite and helpful, and arranged a renewal on the terms I was looking for.
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Posted 1 week ago
FP2 Dealt with my issue promptly and professionally more than happy to use your company again soon
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Posted 1 week ago
I would give MG9 5 stars because they sorted out something that had been ongoing for quite a while with previous chats ending in frustration . it was sorted very simply today by MG9 Thank you!!
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Posted 1 week ago
We were dealt with caller JC8 today he was very helpful and answered all our questions regarding our policy, very professional in his approach to our query. A credit to your company
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Posted 1 week ago
I wanted to add a driver to my policy and could not do via my account. The lovely SK3 helped me with the process, has locked in my insurance cost for the next 3 years so I don’t get increases and she was really polite and informative. A really great experience with the Live Chat managed by SK3. Give her the competition prize of chocolate. Thank you.
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Posted 1 week ago
Dealt with my query quickly and efficiently
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Posted 1 week ago
Good communication, clear detail given, not pushy and I might even stay with them even though they were unable to match a cheaper quote I received elsewhere.
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Posted 1 week ago
LH5 was very helpful and answered my query quickly and efficiently on the live chat
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Posted 1 week ago
DO1 was very efficient and sorted my issue quickly... thanks.
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Posted 1 week ago
I had an easy dialogue with ti2, Tia responded precisely to my query and gave me peace of mind regarding my query regarding having a towbar fitted to my vehicle.
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Posted 1 week ago
Agent JF3 was extremely helpful, and may I say, very patient In dealing with all my questions.
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Posted 1 week ago
I spoke to SN8 she was very helpful and managed to ask the insurers to give us another 24 hours.
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Posted 1 week ago
I spoke to SN8 she was very helpful and managed to ask the insurers to give us another 24 hours.
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Posted 1 week ago
Cn4 was helpful
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Posted 1 week ago
SB8 was very good. however cancellation fees for long , loyal customers always rankle
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Posted 1 week ago
Very polite and courteous gentleman.
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 423,688 reviews