One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,954 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional”

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Posted 1 week ago

“Spoke with Hanna hm1 on the portal she was very helpful and explained everything I asked of her”

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Posted 1 week ago

“Speaking to a real person made the renewal process so much easier. He was very professional, helpful and courteous. Also he was a very clear speaker, which made the discussions easy.”

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Posted 1 week ago

“Paige (username PS1) was very brief and helpful in getting me the cheaper insurance quote. Thanks.”

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Posted 1 week ago

“CL4 excellent service spoke to a real person and not a computer it made life so easy for me”

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Posted 1 week ago

“Luci was most professional,and got to the bottom of the problem for me,”

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Posted 1 week ago

“Easy to live chat and discuss renewal quote. HH2 was very helpful.”

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Posted 1 week ago

“Very good contact by LE6.Leanne Warren-le6 who renewed my car insurance at a very favourable price , Many thanks to Leanne”

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Posted 1 week ago

“MX2. Very helpful and efficient. Thank you Melissa”

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Posted 1 week ago

“BG3 great ,helpfull and quick service”

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Posted 1 week ago

“The advisor FS7, was very helpful on changing the details on the policy, very efficient in explaning the next steps. Thank you.”

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Posted 1 week ago

“PS1 dealt with my request quickly and effortlessly”

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Posted 1 week ago

“TJ2 very helpful when I couldn't manage my changes on the portal.”

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Posted 1 week ago

“Spoke to Melissa MX2 extremely helpful and sorted everything very professionally”

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Posted 1 week ago

“Rhea (RB1)was very helpful and managed my enquiry quickly and efficiently”

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Posted 1 week ago

“DB7 Excellent service, sorted out my insurance change quickly and efficiently, very pleased.”

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Posted 1 week ago

“Current customer changing vehicle at short notice. Excellent and helpful support from adviser (IS1) and everything managed very professionally.”

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Posted 1 week ago

“I phoned one call with an enquiry to add on extras to my car insurance, I found I was talking to Jack known as JB3 who was very helpful and went the extra mile in finding out the information I needed and emailing me the information. JB3 promised to call me back with the information and he did within 30 minutes. A great service.”

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Posted 1 week ago

“Jack P3 was professional and efficient.”

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Posted 1 week ago

“Had the pleasure of speaking to Leanne Warren-le6. Who sorted out my insurance renewal think we had a little online problem but she resolved it called me back, perfect thanks 😊”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 446,954 reviews