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One Call Insurance Reviews

4.6 Rating 409,585 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 409,585 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Customer service was good. Unfortunately, the result of my enquiry led to me vowing never to use One Call again because of their outrageous cancellation charges.
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Posted 1 week ago
SS9 was very professional and helpful. Transferred my insurance to a new vehicle on personalised plates quickly and the new price was very competitive. Excellent service.
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Posted 1 week ago
My renewal was up and JF3 dealt with my questions and eventually managed to get me a good deal. Process was fairly quick, so overall I’m a happy chappy.
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Posted 1 week ago
LD7 was amazing with helping me sort the situation out on my policy. Thank you sooo much Lauren.
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Posted 1 week ago
Ti2 was very helpful in clearing up an error on my policy. Very informative and kept the communication open on live chat advising me she was looking into it
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Posted 1 week ago
Great service and help!!
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Posted 1 week ago
MB9 was a great help, efficient and supportive
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Posted 1 week ago
Many thanks SK3
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Posted 1 week ago
LD7 really helpful quick response overall great
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Posted 1 week ago
NE1 was greatvery polite and informative thank you ne1
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Posted 1 week ago
Good service from ek2
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Posted 1 week ago
The agent JH7 was very helpful. However, Live chat took ages to connect. the change of address was a bit costly. I didn't know that there would be no refund on my policy if I cancelled it, despite it still had seven months on it. So I had to pay the additional fees for a change of address.
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Posted 1 week ago
Hm1 ( Hannah ) was an absolute legend/star ….. absolutely got me out of a hole , deserves a medal , couldn’t ask for more and out of hours too , pleasure texting her
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Posted 1 week ago
"KT7" was very patient and got me a really good quote. Thank you Kadie.
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Posted 1 week ago
I went on live chat and was connected to RF1 who went above and beyond to help me . She was very patient and curtious and beat the quote I received from a competitor. Really happy . Thank you RF1 .
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Posted 1 week ago
Thanks jh7 he sorted my policy upgrade quickly and efficiently
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Posted 1 week ago
Very good online chat with Agent AA4. They checked all the details and supplied a updated figure for my renewal quote due in a couple of weeks, and saved £60. They checked I was happy and understood everything, so very pleased with the service.
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Posted 1 week ago
Excellent by LY4
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Posted 1 week ago
spoke with a guy called Joshua very good thanks for your help
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Posted 1 week ago
HM1 was brilliant helping me cancel my insurance 5 stars
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 409,585 reviews