One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,647 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,647 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was quoted about £75 for my home insurance, and I was able to get a quote from a different insurer for £42. Kadie was able to match the price so I have renewed with One Call.”

Helpful Report

Posted 5 days ago

“LE6.Leanne Warren-le6 )Leanne) was absolutely brilliant in helping me achieve a great price with all the pluses you’d expect when insuring your car. A big thank you”

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Posted 5 days ago

“Excellent help and service from Ella Leahy EL3”

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Posted 5 days ago

“Excellent help from Ti2, she was patience and help me through with adding additional driver to my current policy.”

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Posted 5 days ago

“Excellent service from LC6. Knowledgeable and courteous. Have been with One Call for years and intend to remain. Very satisfied indeed”

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Posted 5 days ago

“Ethan was very helpful, had my issue sorted very quickly, also quick to reply in chat, Huge thanks 😊”

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Posted 5 days ago

“Excellent service many thanks to Leanne Warren for contacting me and finding me a cheaper policy, saving me money 👏”

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Posted 5 days ago

“Excellent service many thanks to Leanne Warren for contacting me and finding me a cheaper policy, saving me money 👏”

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Posted 5 days ago

“EL3 was very friendly and helpful. Understood what I needed and dealt with it efficiently. With a great result for me”

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Posted 5 days ago

“Helpful online chat with KB2. Tried her best to resolve my issue. Shame the company on the whole is not transparent with their mileage tracker return expectation”

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Posted 5 days ago

“Leanne Warren-le6, excellent service from Leanne.”

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Posted 5 days ago

“a very quick process of dealing with my process”

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Posted 5 days ago

“Great customer service Quick and easy Great company”

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Posted 5 days ago

“I just renewed my buildings insurance with one call insurance today using their Live Chat, the operator EL3 was most helpful and even saved me more money on the renewal quote, Fantastic :-)”

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Posted 5 days ago

“Excellent. Really helpful and got everything sorted. Thank you Leanne LE6”

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Posted 5 days ago

“Excellent”

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Posted 5 days ago

“Great customer service today from leanne (le6) i would highly recommend Leanne for such a polite and helpful insurance renewal”

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Posted 5 days ago

“I decided to sell my Vespa and the new insurance policy had renewed and been paid for but was still a week away from starting. Andrew at One Call was available on a Sunday on their chat app and sorted out my cancellation and told that a full refund will be sent to my card. Very happy with the service.”

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Posted 5 days ago

“Thanks Patricia -- Excellent help online to amend my policy -- One Call have been great over the years I have been with them.”