One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 386,213 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 386,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and explained the procedure clearly for cancelling my policy because I’d sold my car.”

Helpful Report

Posted 3 days ago

“I had an online chat with Megan, ML2, to sort out my home insurance. She was very helpful giving me clear information and facilitated my renewal”

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Posted 3 days ago

“Great chat service with RW2”

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Posted 3 days ago

“KT7 was very helpful with my renewal thank you.”

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Posted 3 days ago

“RM1 was helpful and efficient - no messing around and time-wasting chitchat. A few small changes to my policy and £61 saved on my renewal in 5 minutes.”

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Posted 3 days ago

“I’ve been worried about this for weeks and weeks to do with confusion and errors on my part . Two policies were going at the same time . However , early on Monday morning Elisha handled everything with great care , very professionally and with a lovely manner . 10/10 I was going to cancel both policies and move on afresh but I’m SO glad I happened to talk to Elisha first . Many many thanks .”

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Posted 3 days ago

“H H2 was very helpful”

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Posted 3 days ago

“KS8 was excellent even though there was some technical issues ,she managed to sort my query out no issues excellent”

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Posted 3 days ago

“Harry HP 1 was very patient with my internet use limitations and slow typing. He didn't make me feel stupid which is quite a rarity.”

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Posted 3 days ago

“CH5 was very efficient and helpful. They got me a very good deal. Very quick.”

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Posted 3 days ago

“BC1 has been most helpful today as my renewal cover address was wrong and needed amending. Brilliant service from BC1 on live chat!”

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Posted 3 days ago

“Sarah was very very helpful today this is my first car and she was amazing at getting eveything to go through and explaining everything”

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Posted 3 days ago

“Chatted with AR5 online live chat. Very clear, concise and all sorted and renewed within minutes. I was offered some extra re courtesy car but not necessary and so declined. No further discussion needed. All taken care of. Great service”

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Posted 3 days ago

“Thank you SF7 brilliant service.”

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Posted 3 days ago

“Needed to change policy start date which did it via chat, quick and easy!”

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Posted 3 days ago

“Perfect service again Adam .c was so helpfull Cheers”

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Posted 3 days ago

“Tommy was excellent tm7 that's why I stayed with one call”

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Posted 3 days ago

“Just had assistance via chat support with BC1 who promptly provided all the information I needed to assist with getting money back from another vendor.”

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Posted 3 days ago

“Great service from NK3”

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Posted 3 days ago

“Clear , upbeat, helpful and very patient with the process. The most straightforward insurance update I have ever done! Thanks Thomas”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 386,213 reviews