One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,426 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LN1 fantastic service and company couldn't be happier with my deal”

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Posted 5 days ago

“Not used to live chat,but li2 seemed to be very efficient.”

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Posted 5 days ago

“Was helped today by TM7, Tom was very helpful and knowledgeable when dealing with our renewal of our car insurance. He was able to save us £16 a month and we took advantage of 3 yrs of fixed prices.”

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Posted 5 days ago

“SP6 great service 5 stars”

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Posted 5 days ago

“Very happy with my renewal today with SW1. Had to change details on Statement of fact & email address - this was done quickly & professionally. The easiest transaction by chat I’ve ever experienced! Thank you SW1”

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Posted 5 days ago

“Contacted One Call and had an on line chat with Cortney ( ci9) who provided all the information I wanted in a timely and polite manner. Excellent representative for the business.”

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Posted 5 days ago

“The quote was very reasonable and have saved me some money.”

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Posted 5 days ago

“Had a great experience with SP6, quick, efficient and friendly. Thanks for your help. Pat”

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Posted 5 days ago

“MB1 helped me with my renewal quote was very helpful and answered all my questions and got me a quote I was happy with!”

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Posted 5 days ago

“Had a problem with my renewal payment,called one call spoke to Leane Warren le6 she was very helpfull and ended up saving me a tidy sum of money on my reneal”

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Posted 5 days ago

“SS9 Listened to me and took care with handling my situation”

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Posted 5 days ago

“The agent jf3 was very helpful and explained everything clearly”

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Posted 5 days ago

“I was helped today by VH3, she was very polite and pleasant in dealing with all my queries.”

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Posted 5 days ago

“CI9 was very helpful. Thanks 😊”

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Posted 5 days ago

“KT7 was very helpful and got my premiums down after i was going to cancel my renewal. Excellent service.”

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Posted 5 days ago

“I had a chat with Caitlin co4 this morning and she was very helpful. All my questions answered”

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Posted 5 days ago

“KT1 was very helpful and answered all my questions clearly and speedily. My only slightly negative comment would be the wait time before an agent becomes available.”

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Posted 5 days ago

“SM6 helped me with a query I had that was playing on my mind, she dealt with it and got the answers I needed straight away. Efficient and very helpful. Literally sorted in 4 minutes. Can't fault it or her professional manner. SM6 was polite, helpful and reassuring.”

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Posted 5 days ago

“Issue resolved quickly using the online chat service.”

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Posted 5 days ago

“TM7 was very helpful today - I was ready to leave but he managed to get me a better deal and so happy customer.”

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Posted 5 days ago

One Call Insurance is rated 4.6 based on 411,426 reviews