One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 398,958 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 398,958 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just easy to deal with, friendly, knew her stuff and super happy with the service, Sunday morning and LY4 was exactly what is needed when you have a query, knowledge, friendliness and problem Solving… ty”

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Posted 3 days ago

“SM2 Chatted with Sarah regarding a transaction to add a driver. It was sorted out efficiently and promptly.”

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Posted 3 days ago

“Quick Efficient Got the job done in less than three minutes. Even offered a call back from Sales Team. Just what I wanted. Well done EE3”

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Posted 3 days ago

“I spoke to agent DT9 (Daniel) who was very professional and sorted my query out very quickly. Keep up the good work DT9.”

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Posted 3 days ago

“EK2, was very helpful in taking me through the process of changing my vehicle insurance. Very quick at responding and gave a clear indication of what I needed to do.”

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Posted 3 days ago

“Very helpful”

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Posted 3 days ago

“Ld3 was very helpful and kind. Helped me sort out very in need.”

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Posted 3 days ago

“TG1 very helpful”

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Posted 3 days ago

“Emily from the live chat (EE3) was so helpful in sorting my policy out!!”

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Posted 3 days ago

“I was given friendly advice and support from ET3, which greatly made my life easier and clearer. Thank you.”

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Posted 4 days ago

“I used the chat and TJ2 was amazing without her help I would not of got my new car changed.”

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Posted 4 days ago

“A first class service by the assistant who handled my renewal once again a big thank you to ET3.”

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Posted 4 days ago

“I have been helped today by customer advisor Leanne Warren about an oversight on my part and also at time of arranging my car insurance and received a good helpful response. I am happy with service provided and cost of insurance which involved adding my Son as a named driver to this year's policy. Thanks Leanne you are a credit to One Call Insurance.”

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Posted 4 days ago

“GM2 was very helpful and polite.”

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Posted 4 days ago

“I dealt with JB6 jess was very helpful, explained everything was quick , answered all my queries and made sure I was happy with the quote and that the policy covered all of my needs and best of all she found me a policy that saved me quite a bit of money”

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Posted 4 days ago

“Worked with JB6. She was very good, cut my price with the same insurer. And was fast. So if this was for JB6 she would get 5 stars. However, the review askes about one call insurance. I gave it 4 because there is no phone option on Saturday and Sunday. I prefer the phone.”

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Posted 4 days ago

“Online portal OC3 has been very helpful and professional 👏. Thank you very much 😊”

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Posted 4 days ago

“Username BL1 was amazing! She helped me do what needed to be done very easily and was very friendly and helpful. Thank you so much!”

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Posted 4 days ago

“Excellent customer service from LC6 today, answered all my questions and sorted put a new policy for me. Very good value for money and easy to contact via chat.”

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Posted 4 days ago

“Mia MB1 managed my motor renewal query in record - I was pleasantly surprised to find the online chat was still up and running on Saturday after 3pm. Minimal fuss and even managed to cut £4 off my best price renewal offer on CompareTheMarket for identical cover and benefits.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 398,958 reviews