One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,027 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,027 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to access service and agent DB4 was very helpful in updating my change in policy. Saving me £75 :)”

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Posted 5 days ago

“MK4 was very helpful in what I needed thank you”

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Posted 5 days ago

“ET1 was very helpful and got me an excellent quote on my buildings and contents insurance.”

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Posted 5 days ago

“JM3 was very helpful and quick to answer my query. My concern was dealt with in under 10 minutes. The conversation was warm yet professional. Thank you Jack ☺️”

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Posted 5 days ago

“RW2 was very helpful with my query and I didn't have long to wait to speak to an operator. Great service. Have been with One Call for quite a few years now, always get a good quote yearly for my car insurance.”

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Posted 5 days ago

“SP6 Shanice was very polite, helpful and knowledgeable.”

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Posted 5 days ago

“The One Call advisor was very helpful and answered my query straight away.”

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Posted 5 days ago

“TJ1 was very helpful, and speedy.”

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Posted 5 days ago

“Just dealt with my query incredibly quickly and effectively. I'd defo recommend this company to others and will I'm sure use you when I renew my car insurance next year.”

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Posted 5 days ago

“Sorted my insurance out by using the chat ET1 was very helpful and covered all the extra bits I could have if I wanted them, when I said no thanks there was no pushy questions just a polite reply to ensure I had understood all the options.”

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Posted 5 days ago

“Dealt with Melissa MX2. Very efficient and helpful.”

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Posted 5 days ago

“Helpful today jc3”

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Posted 5 days ago

“Query dealt with quickly by MG9”

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Posted 5 days ago

“Well not being able to talk one to one is hard but on web chat, Tabitha TS4 today went above and beyond to sort out my car insurance”

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Posted 5 days ago

“Great service from YJ1”

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Posted 5 days ago

“TH3 The insurance clerk who helped me was absolutely outstanding. He was professional, patient and genuinely helpful throughout. He explained everything clearly and went above and beyond to make the process straightforward. His excellent customer service is a real credit to the company. Thank you!”

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Posted 5 days ago

“Easy and quick to use, when I spoke to Ji9 he was very helpful. I’ve already recommended One Call to friends.”

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Posted 5 days ago

“Changed my car insurance to another car today had good polite easy to understand service from BC5 very happy customer”

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Posted 5 days ago

“EW9 was really helpful this afternoon thank you and sorted out the problems I had.”

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Posted 5 days ago

“EW9 was really helpful this afternoon thank you and sorted out the problems I had.”

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Posted 5 days ago

One Call Insurance is rated 4.7 based on 441,027 reviews