One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,887 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful to change what I needed as the portal was easy to use, I just prefer talking to someone to make sore I done it right with my dyslexic”

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Posted 4 days ago

“Madison was very helpful with my insurance enquiry. She took all my details and gave me a quote within minutes. Very efficient and it made for a pleasant experience. Thanks”

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Posted 4 days ago

“JH7 helped me with my query, quickly and helpfully. Robert Clark”

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Posted 4 days ago

“Agent EC-1 quickly and calmly sorted out my home insurance renewal, good price , good to deal with.”

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Posted 4 days ago

“KTI. Keira. kt1”

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Posted 4 days ago

“IS1 was very helpful and dealt with reg change with no hassle IS1 gave a fast service and found some offer for me.”

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Posted 4 days ago

“Isabelle S (IS1) was excellent, very professional and efficient. Isabelle updated my policy to reflect my new car details and explained different options that were available to me”

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Posted 4 days ago

“EK4 was fab. Sorted my issues today”

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Posted 4 days ago

“Courtney H. Easy to deal with, straight to the point, nice and quick. A+++++”

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Posted 4 days ago

“Tyler TW9 dealt with renewal query today for me and was helpful and patient and fulfilled my expectations. Good luck TW9”

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Posted 4 days ago

“Agent AT7 couldn't have been more helpful when I had a problem with my car mileage tracker. He was patient with my lack of knowledge and answered promptly and clearly. Excellent friendly and professional chat - thank you. A credit to your company.”

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Posted 4 days ago

“NK3 was fantastic”

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Posted 4 days ago

“The agent was great ,answer all questions I asked,she was professional ,thank you”

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Posted 4 days ago

“OneCall Insurance Review – Excellent Service from Megan (MF7) I've been with OneCall Insurance for several years now, and my recent experience with their call handler Megan (MF7) was outstanding. She was incredibly helpful in re-evaluating my car insurance renewal and took the time to understand what I needed in terms of cover. Megan managed to recalculate my annual premium to a much more affordable rate, without compromising on the level of cover I wanted. Her professionalism, patience, and willingness to find the best solution really stood out. It's this kind of customer service that keeps me coming back. Highly recommended!”

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Posted 4 days ago

“MS2 was very professional and helped me with all i needed to get the right renewal price”

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Posted 4 days ago

“BB7 / Ben was very prompt to call me back and very polite and helpful. All good now. Thanks Helen”

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Posted 4 days ago

“Very helpful, thank you ir2 :)”

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Posted 4 days ago

“Customer service rep Jade for renewal quote was very good. BUT why send me a renewal quote via email of £83 (last year £43). When I ring I get a new quote of £45. I’ve made no claims 9 + years so it’s so annoying you send a quote double what it could be & it takes a call to sort.”

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Posted 4 days ago

“Ir2 was fantastic. Really insightful service support, and quickly and effectively answered my renewal questions.”

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Posted 4 days ago

“Added a driver on the chat with GB3. Quick and easy. Adviser was great. Thanks”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 385,887 reviews