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One Call Insurance Reviews

4.6 Rating 386,082 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 386,082 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Pleasant and helpful EC1 – Ethan – ec1
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Posted 4 days ago
**JS4** Very helpfull, many thanks.
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Posted 4 days ago
Good understanding and answers to my questions. Ei1 in particular, thank you
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Posted 4 days ago
TM7 was very helpful
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Posted 4 days ago
LE6 was extremely helpful with my renewal concerns. She was easy to talk to and understand, which is such a bonus these days. Thank you Leanne.
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Posted 4 days ago
Ellie very helpful as I could not get a quotation via the portal.
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Posted 4 days ago
Megan F brilliant
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Posted 4 days ago
Talked to agent JH7. Absolutely spot on and resolved my query quickly and efficiently, thank you!
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Posted 4 days ago
It wasn't really talking but my problem was eventually resolved. The score is only for the operator (EW2). However, One Call I feel need to improve the ability to change policy details online, it has taken me over three hours to get this done.
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Posted 4 days ago
SP6 was very helpfull in sorting out my policy renewal
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Posted 4 days ago
T2J who I was talking to provided me with clear and obvious help and made sure I was put first!
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Posted 4 days ago
Excellent service from IS1 Isabelle,Completed new policy for my new vehicle and closed the old vehicle policy. Fast efficent and very helpful. Many thanks have a great day.
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Posted 4 days ago
I needed help to view my insurance documents and was sorted really quickly by BL1 Bethan
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Posted 4 days ago
Very helpful advisor JS4 . Attended to my needs quickly.
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Posted 4 days ago
MF7 was very helpful.
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Posted 4 days ago
Firstly Jake and later Leon were both really helpful and informative when my insurance was due for renewal. I have found One Call really efficient in all the dealings I have had with them.
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Posted 4 days ago
Excellent service from JA7, sorted change of policy swiftly. Many thanks
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Posted 4 days ago
Just renewed my motorcycle insurance using the live chat provided by One Call. Dealt with CH5 who was prompt and very helpful, even managed to get me a discount.
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Posted 4 days ago
Excellent service dealing with JA7. Got everything sorted fast & efficiently-many thanks
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Posted 4 days ago
Got a very reasonable re quote
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Posted 4 days ago
One Call Insurance is rated 4.6 based on 386,082 reviews