One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BG3 was very helpful and patient and managed to sort a re-quote for my policy. Very clear and helpful”

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Posted 3 days ago

“Lawrence LN1 the advisor was very professional and efficient and my call was completed in a very short time.”

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Posted 3 days ago

“A small issue was sorted very quickly and no extra cost to me good to go for another year thank you LC6”

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Posted 3 days ago

“Very helpful with my enquiry, my mind was put at rest”

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Posted 3 days ago

“Perfectly happy with Stevie today, very efficient and polite. Thankyou”

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Posted 3 days ago

“TJ2 - spoke to Tara today & she was so helpful in resolving the issue I was having, pleasure to deal with.”

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Posted 3 days ago

“Incredible and reassuring. They have been a great insurance and I love the chat feature - KS8 was super friendly and helpful, thank you!!”

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Posted 3 days ago

“Sienna was very helpful today.”

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Posted 3 days ago

“Spoke with a lovely lady TS7 is her username. She is one of the most patient and helpful advisors i've ever dealt with. Really prompt with my query, patient with the log in issues we were having and overall really helpful. An absolute asset to One Call Insurance”

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Posted 3 days ago

“Renewed insurance on the basis that our company name would appear on the policy. This didn't happen, was then told it wasn't possible. Cancelled insurance.”

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Posted 3 days ago

“Quick and helpful service on live chat”

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Posted 3 days ago

“Thanks to your agent JE7 Jordan She was really polite and helpful regarding my renewal enquiry answering my questions and and explaining the T&C’s etc An acceptable renewal price was found which I have accepted”

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Posted 3 days ago

“EF3 was very helpful after my confusion and I'm back on track thanks again for the help 👊🏻”

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Posted 4 days ago

“LN1 was very helpful and able to assist with my request effectively and quickly to save time on the phone. 5 star rating ⭐️”

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Posted 4 days ago

“AR2 was very helpful in answering my question. She was very patient, understanding and friendly and reassured me with regards to my car insurance policy.”

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Posted 4 days ago

“For once it was easy to use the chat box to communicate and it was all sorted quickly”

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Posted 4 days ago

“Super quick which is what I value great service”

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Posted 4 days ago

“I have been phoning one call to transfer my insurance ready for a new car tomorrow and how lucky I got Emily / EFI she was fabulous and very helpful and even offered more I could add to my policy, I left very happy with the service I received”

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Posted 4 days ago

“I used the live chat where JM6 helped me quickly and efficiently,recommend using the Live chat.”

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Posted 4 days ago

“Spoke to agent el3 was very helpful in getting me a good renewal for my house insurance I have insured ag for another 12 m”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 423,632 reviews