One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,917 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SR8 5 stars for her help and explanning everything clearly and with patience The 4 stars was because of the time factor waiting to speak to a real person and the difficulty finding a direct line as you customer portal was not accessible”

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Posted 4 days ago

“Chatted this evening with 'ae1' about my contents insurance renewal. Mentioned i'd had a cheaper quote from another provider and 'ae1' managed to get my renewal down to not only match but beat the quote. Thank you”

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Posted 4 days ago

“JS7 was excellent in dealing with my enquiry and was able to offer a very competitive price for my car insurance which I accepted”

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Posted 4 days ago

“Very helpful and supportive”

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Posted 4 days ago

“Thank you **KT1** for your patience and help today, much appreciated. Carol”

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Posted 4 days ago

“Chatted with BL1 (Bethan) who was super helpful in sorting my change of policy to my new vehicle. Brilliant service, thank you.”

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Posted 4 days ago

“I had a lovely chat with HW3 who was so helpful, and sorted everything out for me .thank you once again HW3 .”

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Posted 4 days ago

“I had excellent service from JS7 today. He provided me with an updated quote and made renewing my insurance completely hassle free.”

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Posted 4 days ago

“Tara (TJ2) was incredibly helpful and sorted my enquiry out very quickly”

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Posted 4 days ago

“Had a good advisor EW3 who got me a good discount on my car insurance policy”

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Posted 4 days ago

“I can say how brilliant ET1 was today his knowledge and help made my journey pain free especially after a poor live chat received earlier that day … Cannot give enough praise for ET1 and hope if I need to call back I get him.. a bug thank you from a long term customer”

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Posted 4 days ago

“BG3,did all i asked very promptly”

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Posted 4 days ago

“JH7 dealt with me and was quick and efficient to remove the auto renewal on my policy”

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Posted 4 days ago

“yes, HE EXPLAINED AND DID IT PROPERLY”

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Posted 4 days ago

“Lovely chat with ji9 this evening. A pleasure to deal with. Answered all my questions and was very helpful indeed. This lad deserves recognition for his excellent customer service.”

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Posted 4 days ago

“Contacted them at renewal and they lowered the quote - very happy!”

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Posted 4 days ago

“Had to contact the live chat with a complicated query about a policy change which was dealt with promptly and professionally by JA1, who was very helpful in ensuring the change could me made at a price I was happy with.”

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Posted 4 days ago

“ML2 - Very efficient and offered a good market price, always a good experience with one call.”

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Posted 4 days ago

“Live chat agent LC6 was exceptional. Give the man a raise.”

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Posted 4 days ago

“Just renewed my bike insurance and i found my agent Js7 very helpful, and would recommend one call to my friends and family, thank you for a uncomplicated service, Mr Tyler.”

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Posted 4 days ago

One Call Insurance is rated 4.6 based on 385,917 reviews