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One Call Insurance Reviews

4.6 Rating 386,445 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 386,445 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Agent was brilliant and changed my policy after changing my car 5 star client id is1 thank you. I have been with one call for a long time Corrina
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Posted 4 days ago
LN1 was very efficient, prompt and helpful. A very professional job done.
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Posted 4 days ago
Very helpful even though I don't like using the message service. Policy updated and all done smoothly.
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Posted 4 days ago
Very courteous pleasant and experienced. I will be recommending the service to others. I spoke to AE1.
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Posted 4 days ago
I would like too just say after having my car stolen which was absolutely horrible, One call could not have been more helpfull, putting me at ease and giving advice , I can not reccomend them any higher, thankyou too all your team and I will be carrying on using them once I have my new car, even thinking about using for other insurance Thankyou all again so much
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Posted 4 days ago
helpful agent (LC6} good renewal price
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Posted 4 days ago
Completely forgot about renewing my car insurance, due to run out tomorrow, thanks to a very helpful guy (LN1), all sorted very pleasant experience, and he was very professional, highly recommend, and now I'll be staying for the seventh year .
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Posted 4 days ago
AE1 was very helpful with my renewal and was able to not only match another competitor but besat the price!
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Posted 4 days ago
Lawrence was very helpful with my insurance renewal
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Posted 4 days ago
Spoke with EC1 , very professional, explained everything simply, very pleased with the result .😉😉
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Posted 4 days ago
Excellent service. Very easy from agent AJ1
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Posted 4 days ago
Annoyingly,...Yet again the 'AutoRenew' was not turned off. Is this the single most annoying feature of any insurers web portal? I hate it as it encourages the insurer not to try too hard to retain your business. So, .. to the review - I was presented with a figure which was 'the best' One Call could do. But it wasn't was it! I managed to get a further 20% off the premium. This is exactly why I don't use 'Auto Renew' and you shouldn't either. The Chat Agent was perfectly polite and quick to review the costs where a saving was made - surprise surprise. Buyer beware!!
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Posted 4 days ago
TM7 has just helped to add an additional vehicle to my insurance with ease via chat, thank you.
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Posted 4 days ago
LS2 was very efficient and helpful renewing my home insurance
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Posted 4 days ago
thank you CH5 very informative
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Posted 4 days ago
Adam on the chat line was very helpful.
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Posted 4 days ago
Thank you TJ2 👍🏻
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Posted 4 days ago
Very quick and efficient. Tm7 is a credit to your company
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Posted 4 days ago
I booked this online and then received a customer care call, to check the details and make sure I was happy with the insurance I had booked. The lady on the phone (FS2)was pleasant and knowledgeable. If the service is this good before the insurance starts I hope it continues if I need to call on them.
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Posted 4 days ago
TW9 - most helpful and clear with the information and was able to reduce the quote that I was happy with.
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Posted 4 days ago
One Call Insurance is rated 4.6 based on 386,445 reviews