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One Call Insurance Reviews

4.6 Rating 386,213 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 386,213 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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TM1 very helpful in explaining all the additional hidden charges, IE £40 admin fees for 'no-fault' claims that 3rd parties made against their own insurance having hit an old vehicle of ours. You must Point this out st the beginning of any agreement or you will be charged and you will see an increase in your premium along with further increases in your cost per mile. There are NO gestures of goodwill either.
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Posted 3 days ago
5* to Isabelle (IS1) for solving my problem of the wrong excess being on my certificate. I had contacted "chat" on 4 occasions to get it changed and she was the only one to do it. Thank you.
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Posted 3 days ago
I spoke with Adam (AT7) following some misunderstanding around my "pay as you drive" policy. Adam was very efficient in explaining how the policy works, giving a breakdown of how the monthly payment is worked out, and as a result, I was left feeling confident and happy continuing with my policy. Thank you again for your patience and efficiency.
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Posted 3 days ago
MB1 was very helpful in getting us a lower renewal quote today. Friendly and fast replies. Thank you for your assistance!
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Posted 3 days ago
SK3 was patient with my questions
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Posted 3 days ago
Cancel policy .
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Posted 3 days ago
TW9 was very helpful today.
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Posted 3 days ago
JA1 was very helpful , he helped me change my insurance quickly and easily, Excellent service
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Posted 3 days ago
JA1 was very helpful , he helped me change my insurance quickly and easily, Excellent service
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Posted 3 days ago
KS8 was extremely helpful and dealt with my query and amendment quickly and efficiently
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Posted 3 days ago
JA1 was very polite and helpful. He spoke clearly and was patient with us. He was able to provide the information we needed.
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Posted 3 days ago
Prompt and helpful KT1 and I could understand what she was saying
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Posted 3 days ago
OneCall customer service representative (PS1) answered my questions regarding my renewal very quickly, then took payment in real-time. Very efficient service.
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Posted 3 days ago
Very hassle free,and easy to use
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Posted 3 days ago
Clear, concise and knowledgeable. Quickly addressed my questions
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Posted 3 days ago
Hi ad5 was very helpful, but like a lot people i am not the quickest replying because of having to type phone call would be a lot easier shame its not possible.
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Posted 3 days ago
HS1 was very helpful in setting up breakdown cover
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Posted 3 days ago
JH7 was a great help, thank you!
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Posted 3 days ago
Thanks to DA7 David for his help with my car insurance renewal well done.
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Posted 3 days ago
LS 2 was very helpful & informative
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Posted 3 days ago
One Call Insurance is rated 4.6 based on 386,213 reviews