One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,197 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,197 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and very friendly and helpful advice from LY4”

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Posted 3 days ago

“Spoke to PS1 today wanting to cancel renewal . However they took the time and found me the best renewal price I have been quoted by far ! They were helpful , polite and gave me so much information! A very happy customer who will be staying with you for many years”

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Posted 3 days ago

“I needed to make alterations to my car insurance policy and I had the good fortune of dealing with customer liaison person CM1 The whole process was made easy and I was able to complete the task very efficiently. CM1 thank you for your excellent service”

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Posted 3 days ago

“I did a live chat with Ci9 she was very helpful with changing my car insurance, very easy process, happy customer”

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Posted 3 days ago

“Helped me solve an issue I have been trying to sort with DVLA and this company for the past week.”

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Posted 3 days ago

“Customer liaison person CM1 dealt with my car insurance alterations on my policy, it was made to be a very easy exercise and did just what I wanted. CM1 thank you very much”

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Posted 3 days ago

“MG9 I was transferred to this online operator and explained my situation very clearly. MG9 was very quick to respond and explain what my query was and even spotted a mistake I had made in my online enquiry. 100% for customer service and I was in a queue with 6 people in front of me and it went down very quickly Thank you for your help.”

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Posted 3 days ago

“Great service from AT7 today as adjusted my car insurance policy. Informative and clear instructions.”

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Posted 3 days ago

“BH1 was very helpful with my enquiry. He was quick to answer and resolve the issue with no problem at all - very polite too!”

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Posted 3 days ago

“Helped with the issues friendly and helpful”

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Posted 3 days ago

“Bg3 was very helpful and answered all my questions clearly and promptly made my enquiry easy to solve, great customer service”

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Posted 3 days ago

“Great service. MB1 extremely helpful helped me with everything and saved me money”

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Posted 3 days ago

“Spoke to Becca W who was extremely helpful and had no issues with talking to her”

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Posted 3 days ago

“Thank you for you Adam T AT7. very easily and kindly changed the date of my monthly DD payment !!”

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Posted 3 days ago

“EW2 Completed everything I asked for and in a timely manner.”

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Posted 3 days ago

“Had a problem with validation of my proof of no claims discount and customer service ( JM3) managed to speak to the department and sort the matter out. He emailed a confirmation on completion of the call.”

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Posted 3 days ago

“My dealings with One Call have been very good and HH2 dealt with my cancellation very promptly, when i purchase another bike i will definitely return to One Call for Insurance services”

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Posted 3 days ago

“I wanted to cancel the auto-renewal with my car insurance. It was very easy using the online chat service. JF2 was very quick and helpful.”

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Posted 3 days ago

“Very helpful with my renewal thanks agent mx2”

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Posted 3 days ago

“10/10 all my questions were answered quickly and informatively”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 418,197 reviews