One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 385,526 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 385,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fab service thanks,”

Helpful Report

Posted 3 days ago

“KT7 WAS VERY HELPFUL ON THE CHAT SERVICE AND GAVE ME A BETTER RENEWAL QUOTE THEN FIRST OFFERED. HAPPY WITH A PROMPT SERVICE.”

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Posted 3 days ago

“I am very sorry if I didn’t come over very well but I find the mobiles hard to understand. AE1 was very helpful, we got there eventually. I am an old 88 years old.”

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Posted 3 days ago

“KT1 was very helpful and improved the quote”

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Posted 3 days ago

“Realised l had misread the current policy expiration date and set the new policy to start one day after expiration so there was a days gap, Oliver kindly arranged to sort this without any cost, great service!”

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Posted 3 days ago

“Had a call with PB1 tis morning . Was very polite and handled my quires very profestionly and quickly came away happy with result .Would recomend .”

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Posted 3 days ago

“Kiera was so helpful and professional and so happy she could match a quote from another company as didn’t want to leave one call insurance”

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Posted 3 days ago

“Spoke to JS4 today about my home insurance renewal. She was very helpful and managed to sort my renewal efficiently and at a price that I was happy with. Overall excellent customer service”

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Posted 3 days ago

“Always very helpful, have made house and car insurance simple and have been competitive in prices hence I have stayed with them for several years now”

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Posted 3 days ago

“Reviewed my renewal quotation and improved it even more; I will be staying with them hopefully long term as a trustworthy insurance provider.”

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Posted 3 days ago

“Had a chat this morning with JW5 who was very helpful and answered all my questions.”

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Posted 3 days ago

“SS9 was brilliant, fast,polite. Nice to talk too.”

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Posted 3 days ago

“Spoke to JS4 today regarding my home insurance renewal. She was very helpful and managed to sort my renewal efficiently and at a price that suited me. Overall very impressed with level of customer care I received”

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Posted 3 days ago

“typed to MB1 who sorted out my renewal for me hard to tell how involved she was as it's text,which would have been the same with anyone on this type of platform. seamed friendly but was very helpful i personally prefer phone (as i'm old) but cost more (which is wrong.in my view) thanks”

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Posted 3 days ago

“SF7 answered my questions quickly and efficiently during a live chat and was a great help”

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Posted 3 days ago

“On line chat with HS1 was very helpful Excellent customer service”

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Posted 3 days ago

“Stevie (SS9) was very helpful and sorted out my concerns. Thanks!”

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Posted 3 days ago

“Staff MB9 - Great customer service provided. Quick and efficient in quotation.”

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Posted 3 days ago

“I rang to cancel my policy renewal because I wasn’t happy with the price , after speaking to the agent AE1 they were able to give me a quote I was happy with and made the process easier.”

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Posted 3 days ago

“Spoke to Leon, great help (online Chat), resolved my concern with no issues”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 385,526 reviews