One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,741 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“All good got the answer I needed”

Helpful Report

Posted 3 days ago

“A bit of a queue, but Holly helped me to my satisfaction”

Helpful Report

Posted 3 days ago

“I spoke with EL3 today and she was very helpful at sorting out my renewal today. She found me a cheaper quote and her customer service waa excellent”

Helpful Report

Posted 3 days ago

“Great service from CG1 sorted everything without any issues and very helpful”

Helpful Report

Posted 3 days ago

“AP1 was very efficient and fast in responding to my query. He offered his condolences on the death of my father and efficiently made the necessary alterations to update my account details.”

Helpful Report

Posted 3 days ago

“IS1 was very helpful and made the changes easily, thank you!”

Helpful Report

Posted 3 days ago

“Great service. don't like live chat but AD8 made it a not to bad experience. thank you”

Helpful Report

Posted 3 days ago

“Tyler was my chat man I prefer phone calls . But he resolved it for me so thank you”

Helpful Report

Posted 3 days ago

“Very happy with the call handler MB9. She was very helpful and efficient with my enquiry.”

Helpful Report

Posted 3 days ago

“RB1 was very helpful polite and very patient with me over the phone.”

Helpful Report

Posted 3 days ago

“Had a great call with TS7 over a difficult situation related to no claims discount, TS7 immediately understood the issue and was utterly charming to deal with. One Call is very very lucky to have her.”

Helpful Report

Posted 3 days ago

“ti2 was helpful with my enquiry.”

Helpful Report

Posted 3 days ago

“Very happy with the call handler BC1 she was very helpful going through all the possible extras with no pressure and when I declined there was no pressure at all Thank you very much”

Helpful Report

Posted 3 days ago

“TH3 was very friendly and helpful he was easy to talk to offering other options as well but not over bearing, if I had to speak with one call again I hope it is with TH3”

Helpful Report

Posted 3 days ago

“advisor CN4 was very helpful and efficient with my query”

Helpful Report

Posted 3 days ago

“LB3 was very helpful and kind to me today, thanks!”

Helpful Report

Posted 3 days ago

“I had the speediest service ever from PE2 (Patricja) - literally took less than a minute to answer and resolve my issue. What more could I ask for? Fantastic.”

Helpful Report

Posted 3 days ago

“I was helped today with my car insurance by ISI. I to change my car & also to set up my policy renewal which is due on 17/6/26. ISI was so helpful & polite and the whole conversation went very smoothly as I am not good with online chats. Thank you William (A very happy customer)”

Helpful Report

Posted 3 days ago

“Tommy was very informative,concise and really helpful in everything he done”

Helpful Report

Posted 3 days ago

“CN4 resolved our issue quickly and easily”

Helpful Report

Posted 3 days ago

One Call Insurance is rated 4.7 based on 429,741 reviews