One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,488 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,488 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Helpful agent, FS7 sorted my car insurance change quickly & without any drama”

Helpful Report

Posted 1 day ago

“No long wait for an agent. She was very helpful and we dealt with my payment over the phone. I also wanted to change from auto renewal to annual payment and this change will be made. No complaints at all. The agent ID was EL3.”

Helpful Report

Posted 1 day ago

“IS1 was extremely helpful today, very patient and very knowledgeable about all my questions and came back with excellent suggestions and was able to give me fantastic customer service and I was extremely happy with the outcome from the chat today. Thank you very much for all your help, I really appreciate it. Fantastic customer service”

Helpful Report

Posted 1 day ago

“Fantastic servos from CM1”

Helpful Report

Posted 1 day ago

“Helpful agent, unfortunately renewal was too pricey for a simple change of address..”

Helpful Report

Posted 1 day ago

“Very helpful and professional customer service ( Andrew)”

Helpful Report

Posted 1 day ago

“SW1 gave an immediate response to my enquiry and their answers were clear and detailed. Thank you!”

Helpful Report

Posted 1 day ago

“Ben - BH1 - was very helpful indeed with what was a bit of a sticky problem. He was very patient and answered all my questions clearly and politely. 5 stars for Ben H :-)”

Helpful Report

Posted 1 day ago

“Very happy, a great service , very helpful and informative ,5 🌟 from me”

Helpful Report

Posted 1 day ago

“LT1 was most helpful and patient. She talked me through everything.”

Helpful Report

Posted 1 day ago

“VERY HELPFUL AND COVERED WHAT I REQUESTED AND COMPLETED THE CHANGE OVER PERFECTLY.”

Helpful Report

Posted 1 day ago

“TJ1 was very helpful with my query.”

Helpful Report

Posted 1 day ago

“KT7 was able to assist me in my renewal quote and answered my questions clearly and promptly enabling me to make my renewal”

Helpful Report

Posted 1 day ago

“Helpful and polite - also informative and clear”

Helpful Report

Posted 1 day ago

“The agent (JC1) was very patient and helpful in improving my understanding of two specific points about my home insurance today. It is unfortunate that the agent was not in a position to intervene over the the price of the policy as it is dictated by the underwriters.”

Helpful Report

Posted 1 day ago

“DB7 Quick to respond with reasonable and more competitive Car insurance.”

Helpful Report

Posted 1 day ago

“I have just renewed my policy? One call were quick and efficient . Thank you. Plus a good price .”

Helpful Report

Posted 1 day ago

“EL3 was brilliant, call answered quickly and everything solved in minutes. 10/10”

Helpful Report

Posted 1 day ago

“Callum was very helpful and professional when I called not in the best of humour because of a mistake within the renewal system. Resolved and renewed. Well done Callum but one call must try harder.”

Helpful Report

Posted 1 day ago

“PE2 was very kind and helpful, everything was explained simply and easily done. Amazing customer service!”

Helpful Report

Posted 1 day ago

One Call Insurance is rated 4.6 based on 423,488 reviews