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One Call Insurance Reviews

4.6 Rating 398,082 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 398,082 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Liam (username LL3) was very helpful and efficient in sorting out my home insurance renewal, fast, efficient and polite, and was able to answer all my questions without hesitation. I've been with One Call for my home insurance for a few years now, they seem really competitive on price and importantly seem easy to deal with (which is not always the case with insurance companies and brokers!).
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Posted 1 day ago
Would much prefer to speak to a member of staff that wait and chat over messaging, irregardless of the performance of your staff it’s a very impersonal way to conduct business I wouldn’t subsequently recommend one call to anyone based on this experience.
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Posted 1 day ago
I had an issue that had be resolved and it was done so very quickly, excellent service
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Posted 1 day ago
MS2 was extremely helpful, the service was friendly, fast and professional and helped me with all my questions. I would highly recommend MS2 her customer service was exceptional
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Posted 1 day ago
Cant register in the portal. Claiming my email address isn’t correct. Although you sent me a welcome letter to said email address. Mrs Scott
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Posted 1 day ago
LD7 Lauren was incredibly helpful when it came to changing my car, I’m an oldie but a goodie and couldn’t do it myself. Lauren had the patience of a saint!!! Thanks Lauren you deserve a medal!!!!
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Posted 1 day ago
Thanks to GM2 for help renewing car insurance, excellent service👌
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Posted 1 day ago
VH3 was very helpful got problem sorted out very happy with the friendly attitude
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Posted 1 day ago
Thanks to ML2 for helping me with my renewal
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Posted 1 day ago
I had an amazing agent who helped me to renew my car insurance. She was very knowledgeable she explained every detail to me her name was LE6. Leanne Warren-le6
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Posted 1 day ago
Very helpful and covered everything very efficient.
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Posted 1 day ago
SK3 was very helpful today when renewing my car insurance. Thank you for your prompt assistance
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Posted 1 day ago
Very helpful (after 3 hours on online queue!)
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Posted 1 day ago
LE6.Leanne Warren-le6 Was my adviser today and what a very professional informative and nice lady to speak to regarding my insurance policy couldn’t have asked for better. 10/10
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Posted 1 day ago
JC6 - super helpful, provided the documents I needed really quickly. V happy.
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Posted 1 day ago
Elisha (ET3) was brilliant ,she explained everything so that I could understand it ,thank you
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Posted 1 day ago
I would just like to say that my caller today was Elisha Turton (ET3) and she was extremely helpful and I am very satisfied with all the assistance she gave me.
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Posted 1 day ago
ET3 was very helpful and explained everything very well fantastic customer service
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Posted 1 day ago
**JB6** was very helpful and patient in helping with a more competitive price for my car insurance which resulted in me renewing my policy.
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Posted 1 day ago
I had to renew my insurance,I spoke to a lovely lady LEANNE WARREN LE6 . not only did she save me money on my renewal policy she was very helpful and made things easy and straightforward !!! Thank you LEANNE WARREN LE6 🙂👌
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 398,082 reviews