One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 391,882 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 391,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 16th July 2025

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service”

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Posted 17 hours ago

“Had an online chat today with JG4 and she was really helpful. She answered my questions quickly and gave me all the information I needed. Thanks very much :-)”

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Posted 17 hours ago

“Georg GB3 was very helpful when I had a query regarding my insurance and gave an excellent service.”

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Posted 17 hours ago

“I had an online chat with MS2 today, she was very helpful in bringing my original quoted down by approx £60 which of course I was very happy with! Thank you!”

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Posted 18 hours ago

“Easy, efficient and quick. Always great service. IS1 was pleasant and sorted my changes straight away.”

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Posted 18 hours ago

“I have just contacted one call with a query and spoke to Isabelle IS1 who was very helpful and handled my query quickly without any problems, so I'd like to say thank you 😊”

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Posted 18 hours ago

“Very happy with the help ammending my policy with SK3”

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Posted 18 hours ago

“Had a question around my renewal quote and the fact I couldn’t access my customer portal. ML2 was extremely helpful, sorted out my renewal price and account access quickly and efficiently. Thank you very much”

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Posted 18 hours ago

“MB1 was very informative and helpful”

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Posted 18 hours ago

“**AEI** was very pleasant from start to finish. She asked a few questions before she asked what she could help me with. I discussed what I wanted and she came back with a quote which I went with to renew my home insurance. It was a pleasure to speak to somebody who was kind and upbeat”

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Posted 18 hours ago

“LG3 was really helpful and sorted my query. Excellent service!”

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Posted 18 hours ago

“Excellent service very helpful person who sorted my payment out 👍”

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Posted 18 hours ago

“HM1 was super helpful - sorted my query in no time. Thank you!”

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Posted 18 hours ago

“Thomas TS3 - extremely helpful renewing my house insurance, even got me a better deal - Thank you Thomas!”

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Posted 19 hours ago

“I spoke to Jack JM3, who helped sort out my insurance for my car, it took a while, but all the way throughout he was polite and friendly and got a insurance to suit me, he was pleasant chap to speak to. Happy with the outcome.”

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Posted 19 hours ago

“AE1 was excellent in helping me to arrange a satisfactory home contents insurance renewal. I am a very happy customer staying with One Call for another year. Thank you!”

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Posted 19 hours ago

“JB3 was very patient and efficient as he sorted out the issues with getting my purchased insurance started. Thank you very much for helping me out Jack - you’re a star!”

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Posted 20 hours ago

“My experience with JB6 was exceptional. She was courteous, knowledgeable and very helpful. She spent time going through various quotes until we found one that met my requirements. I was very pleased with the outcome. Many thanks.”

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Posted 20 hours ago

“Kadie (KT7) was amazingly brilliant. So helpful, supportive and considerate. She listened to my needs and supported me making my own decision. I left our interaction feeling delighted with one call insurance. Kadie in an asset you need to keep hold of!!”

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Posted 21 hours ago

“Quick and efficient at dealing with this particular issue”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 391,882 reviews