Vikki E was good. Succinct and to the point. However, the system you have in place is diabolical. I waited upwards of 40 minutes to speak to someone, was kicked off 3 times, and the option for a transcript hasn't been done because the chat ended and I wasn't able to press the link to request a copy. Please send me a copy to the email you have sent this to. I understand the pandemic has affected office working but this was excessive!
4 years ago
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