I'm not sure I'd use One Call again. All seems worthwhile until you have an issue that's a bit complicated- multicar policy and lease vehicle involved.
Trying to communicate on portal is not ideal as it's just easier to speak to someone. With no possibility to speak I'd not like to be in a situation where I have had an accident and then try and sort out the intricacies.
Cancelling my policy today as have gone elsewhere. That was easy and MM9 who I communicated on the portal was straightforward and efficient.
3 years ago
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