Waited for live chat. Was told would charge if they changed policy. Tried portal. Sent back to live chat as it said couldn't do. Once again waiting for live chat. Screen went off, lost place. Went from no. 9 to 18. Tried portal again and just kept trying to connect. Couldn't get onto portal. Absolute rubbish. Terrible service. Not the fault of live chat person.
3 years ago
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