Cannot open some pdf files in customer portal. I have latest version of Adobe and don't have a problem with other files. Used livechat to flag problem but was only told to check I have latest version of Adobe (which I have). Was also sent a copy one of the problem files, my motor insurance certificate, by email and though it opens the image is very poor. I think there is a problem with the pdf files themselves. Could they be checked and re-loaded to my portal.
3 years ago
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