Agent Paige R. Dealt with my intial issue explaining everything to the t, and i was happy to give her a good 5 star. However , when i found a issue with my new policy regarding my former wife who had since passed away , then the stars for this company( not Paige R) . I had already chatted on sunday to agents to remove my late wifes name from the policy i had already had , and then found when changing my policy to new car, she had be added. Agent Paige R, then informed me to take her off my new Insurance would alter the Premuim, but to take her off would cost me £105 EXTRA. i politly said to Paige R, if thats the case i leave my late wife on there.