Customer service agent was fine but they really do need to sort out their means of communication. Phone numbers and calling hours advertised on letters and website are wrong. It was very difficult to get through to anyone. We chat facility just didn't work at all ony browser. Had to change to a different one and even then when the popup loaded, it just had a spinning wheel with no sign of progress. Why use a popup? Just have a webpage that works FFS!
2 years ago
One Call Insurance has a
4.6
average rating
from
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