Service from Hm8 was good. But generally service is poor. I wanted to talk to a human about my renewal. No telephone number to be found. Waited an hour and a quarter yesterday on the chat (71st in the queue) and eventually had to leave to go to work. Today was a further hour. Did eventually get my policy cancelled, but not before trying to pass me on to a third person to speak to. Company needs to become much more user friendly and invest in things called 'telephones'!
2 years ago
One Call Insurance has a
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average rating
from
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