Main complaint is that there is no phone number to call if you need to make an enquiry. There is a chat line, but even that is difficult to find unless you go down the "complaints" route. Very inconvenient and it took me over 20 minutes to find the chat. In the end I just decided to make a complaint and there I found it. Having no phone number is extremely inconvenient and tiresome. All insurers MUST have a contact number whkch customers can call.
2 years ago
One Call Insurance has a
4.6
average rating
from
393,415
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