I have a one call motoring policy with one call and wished to take out a home insurance policy as well. I got my quote online with compare the market and tried to proceed with the purchase of the policy, I the spent more than two hours trying to contact one call ,trying on line, telephone (none telephone contact available with one call) and via online chat, not available, had to go with other company at a greater expense, find all methods of contacting one call almost impossible,, I wonder how I would fare if I needed your help with something covered by any policy I hold with you. Not very well following previous experience. I will look to drop one call when my other held policy comes up for renewal...My advice yo any One call policy holders ,,,,,take time to check how long it takes to make contactBEFORE YOu NEED THEM.