I needed to know a specific fact about my insurance. It related to whether I have 3rd party cover to tow trailers and caravans. I looked at my documents in my portal but could not confirm. I finally found a way to have a live chat but it was not easy to get this option up. Once I found this a response came very quickly so the live chat worked well but I saw no option to call or message a question. “I would like to ask a question about my insurance” is not one of the options.
2 years ago
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