I initially set up a auto and homeowners policies with One Call. The start date for the HOmeowners policy was incorrect. When I tried to sort this out with One Call, they told me I had to contact oneclickcover. When I contact them, they told me I had to go back to One Call, cancel the policy and reapply for a new policy with the proper start date. So I got the run around as they say. In the process the homeowners premium increased from $131.81 to 165GBP for the same coverage! What a rip off! One CAll does not have a telephone number to speak live to a representative to sort matters out. Just the chat feature, which they hide behind and give you incorrect information. Not sure I will renew with them. Good prices but poor service.