Impossible to phone anybody, all done on live chat, could be 50th in queue. Even when I got onto live chat, I was told, it was the wrong one! Spent about 10 hours trying to organise a courtesy car! I constantly told them I was in Clydebank but they still ordered it in Aberdeen. Eventually spoke to Pasley hire car company, but they informed myself that a hire car wouldn't be available for 8 hours. I had to be out of hotel in 2 hours. Would I insure through OneCall again, NO!
2 years ago
One Call Insurance has a
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