Tried to phone several times and couldn't get through. Eventually got through, then phone call back half hour later was a dead line! Signed on for Live Chat and was 17 in the queue which took 35 minutes. Finally spoke to TB5 who was very helpful and sorted out my extra person on policy. I've spent a total of 2 hours 45 minutes getting this organised, luckily I'm retired.
*******************************************************************************You do not have enough staff manning phones or Live Chat - get more staff or lose your customers !!!
2 years ago
One Call Insurance has a
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average rating
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