I was startled this morning to receive messages telling me my car insurance policy would be cancelled as I hadn’t provided my licence details - when this was the first communication I had had asking me to do so. Also as there was only an online form to fill in to do this, it was unclear if my response had been in time. Josh (JD7) was very helpful in checking my policy and confirming that you had now received the details, and that my policy wouldn’t be cancelled - however, I shouldn’t have had to follow up like that in the first place.
1 year ago
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