The operator Dani - DW3 was able to resolve my issue. She was very helpful......The 'time' box would not a accept the time I put in over and over again on the portal.. so I had to rearrange the day to switch cars. It was very time-wasting and stressful. The chat transcript didn't come through from this morning. It was not clear where the live chat button was. It is impossible to speak to a human being. The frequently asked questions do not help with portal technical issues.
1 year ago
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