I probably won’t use this company again. The name they call themselves is a joke, they can’t actually be called! I tried to amend my policy through the portal but through no fault of my own it couldn’t be done so ended up on a chat line. I had to wait ages to get a reply then the message system operator seemed very slow to respond to my messages, despite giving all the information and details of my vehicle I kept getting questions that I had already provided answered to. Very frustrating system, had I been able to talk to someone I could have achieved the end result in 20 mins not an hour and a half! And at my cost not theirs despite it being an issue with the portal.