Very poor. Relies totally on web chat to contact the company. That would be OK if the web chat was reliable and easy to use. You have to search in FAQs for the word ‘chat’ in the hopes it actually has anhyperlink that works. Often it doesn’t - and yes Inwas trying during ‘open hours’. You get a policy with massive errors that hasn’t taken account of your factual information, and then it takes hours to reaxh someone. No way I’ll be renewing next year, and hoping for the best for the next 12 months.
1 year ago
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