I spoke to a staff member via Live Chat and informed them I did not want to renew my policy with them and lo and behold they went ahead and renew the policy. Again I spoke to another staff member and asked why they've renewed my policy when I said not to. I was informed that the money would be refunded to my credit card in 3 to 5 days. Today I check my credit card account, and realised that they have deducted £31.11 from the total amount to be refunded. I will never ever use this company again.
1 year ago
One Call Insurance has a
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