Took me all afternoon to get my issue sorted…eventually I got through to a guy called Marshall..who was helpful…I have been a customer for many years..but I feel that your decision to remove the option of talking to someone in person by telephone is really disappointing. A telephone option is only available if you are making a claim or breakdown. I am sure you will be alienating many prospective customers by only offering an internet option rather than providing a choice. Thank you
1 year ago
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