As I have been asked to write a review here are my thoughts on the service I received. Firstly it took rather a long time for my call to be answered, when I did get to speak to someone I tried to explain why I was calling but was rather rudely told that if I just let her speak she would tell me what to do. Now this might have been true, however there is a certain way to speak to people without being rude. I'm not especially fragile or indeed easily offended, but my interaction with your staff on that day was unpleasant and that is why I have given such a poor review. Incidentally the number I was directed to didn't allow me to do what I wanted to, but another company was able to help, thankfully.