I up dated my vehicle type & reg on the portal and was charged. I received an email thanking me for the payment but the details were NOT updated. I effectively had no insurance on my new car!!! It took me 2 hours to find and enter the online chat, which was very infuriating!! When I eventually got in, FP2 was my operator, and she was very helpful and polite. The way she handled my situation stopped me thinking of cancelling my policy altogether. Thank you FP2.
10 months ago
One Call Insurance has a
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