It all started great with excellent quote, quick service, policy in place,etc. Then I received a letter saying my no claims bonus could not be verified and the policy would be cancelled and charges made. Fortunately by this time I had proof of my no claims bonus from my previous insurer and photo emailed this letter in immediately. 4 days later I received a 2nd email saying my insurance would be cancelled in the near future without notice as I hadn't sent proof. I sent the proof a second time and phoned to be told all was already in order causing me unnecessary panic due to sloppy office work.