All I wanted to do was cancel my renewal. The quote I received for the renewal was £160 cheaper. When I call to cancel renewal I don’t want to be kept waiting while you try to do better - too late, you didn’t look after an existing customer. Took over 10 minutes to just cancel the renewal online. Had previously called helpline twice - 1st time hung up on after 1 ring, 2nd time, no answer and disconnected.
3 months ago
One Call Insurance has a
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