KB2 helpful and clarified my policy cancellation. 5 starts from her, unfortunately the ‘live chat’ facility is very clunky to use, long waiting time to connect. No possibility to speak on the phone or email in, and whilst warned about extra fees for cancelling by live chat I couldn’t find any other way to cancel and wasn’t offered any alternatives on live chat. 2 weeks insurance and 11 miles ridden for £100 insurance most expensive per mile ever, policy was good just unfortunate with my circumstances with this bike.
2 months ago
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