JA1- Joshua Halls was really polite, calm, professional and solved my problem of not being able to upload files in the portal. He sent me an email and put everything in writing to make sure I uploaded everything. He did the rest.
Thanks to JA1 I have my car insurance on time (after a few calls). He was the one that took onboard my issue and sorted the docs for me in the system (as an old customer returning to One Call, the system was not allowing me to do this). Thank you for your support.
6 days ago
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