A long wait to chat and then had to be transferred to another chat. All the information had to be repeated.
I was advised to disconnect the inactive tracker, reconnect it, then go for a drive, which I did.
When I returned the live chat had been terminated and I had to start all over again, joing another live chat queue of 13.
The problem is still not resolved as I now have to wait 24 hours to see if it is working or not.
What a frustrating experience all round.
2 weeks ago
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