I was sent a letter saying I had misrepresented information, that I was At Fault for an accident before I went with One Protect. I spent HOURS on the phone with my previous insurers and their subwriters etc. Also many hours waiting to speak on Chat Live, being 20th in the queue. But finally, in the form of Madie H, it was sorted. Thank you Madie. I will never get those 10 hours back, nor the sleep that I lost. And in future I will choose an insurer with a Helpline, not just a live chat.
1 month ago
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