They provide a place where you can hand over money and be compliant with the requirement for insurance. If you never need to speak with them, after they have your money go here. If you might want to speak with them consider the following. They have un-manned their telephone lines and their email addresses are all 'noreply'. The only way to communicate with them is via chat. The lowest I have been in the queue is 25th. It took 40 minutes to get to 1st. Another 3 to become the chattee. Made my request and was then left hanging. They have had MY One Call er CHAT. Never again.