The price was unbeatable by a significant amount, and the chat operators are really helpful, however on reviewing the documentation less than 24hrs after buying the policy, I noticed a number of mistakes and contacted them immediately using the online chat. I know that the mistakes were not on the quote form I filled in. After making the changes, I was told I would need to pay an additional £10 - absolutely preposterous for what can only be a system or admin error and not one on my part. When I challenged and I asked to cancel the policy, the point the person I was chatting with agreed to waive that charge. My advice - double check all the detail in the documents, these errors could lead to you not being insured.