Stevie (SS9) was refreshing because he listened to me when I explained that being 'old school' I have difficulties with 'Portals' & 'Apps'. Second nature to most these days but there's still a vast swathe of us (who haven't been put into a home yet!) who struggle with the speed of transition to a technological age that is difficult to manage. Not least of all because they're hard to read, tiny print on a tiny phone, hopeless. Stevie SS9 offered me solutions, which is as much as anyone can ask, so thank you to him - for once I felt 'heard'.
3 weeks ago
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