I telephoned to get a quote for changing my insurance as I was buying a much smaller car and having got quotes from a comparison site,including a quote from yourselves.I was told from an operator talking very fast that there would just be an admin charge of £39.Nothing about my premium being a lot less,I'm talking £100 here or any refund.I decided that I would be cancelling and even after paying the £59 cancellation charge she then told me there would be a refund of £98.46.How can this be good business?
7 years ago
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