2 things: - Ridiculous cost for adding my father as a named driver so he could take my car to be sold. This is a standard service for most underwriters and I was surprised when I heard it wasn't allowed with the underwriters you use. - The cancellation fee was very high. - I don't want to be contacted by the finance companies you use - I just want to deal with OneCall. This has caused extra confusion as when I cancelled Close Brothers contacted me saying there was an additional £200 approx of payments to still make to them directly. The person on the phone for one call advised that I contact them directly. I shouldn't really have to do this.