phoned up one call on the 27th march to update mistakes in my application for car insurance, as expected i was told there will be an increase in the costs. which i accept. but she refused to give the difference in price until the 28th which is the day my insurance starts. this means that if i can not afford the difference they can charge me a lot more to cancel the insurance, i think this was a ploy to get me trapped in the policy once the insurance starts,, the records have not been updated , i have downloaded the proposal form from their website vault and none of the details had been changed , even though they have taken out the £39 fee for changing the records, i am loosing trust in this firm, how can they not update the files details or give me the increase in prices ? i am also registered disabled, even though i have never applied for the blue badge, even though it needs to be on the files it says that im not registered disabled but it also says i am disabled , it also looks like they have not received my proof of ncb as it says that previous insurer is unknown, and i uploaded the files twice to their vault as soon as i payed for the insurance and received the emails on the 24th march i have never had these problems in all the years i have been driving , every other company has always been able to do these things