when I took out a new policy on line I entered every detail asked for INCLUDING drivers license details and number, after the policy details were downloaded all was in order and I was satisfied with the service Then a week later I RECEIVED A LETTER TELLING ME THAT I NEEDED TO SUPPLY MY DRIVING LICENSE DETAILS, Rather than argue the point that I had already given these details on my original application for cover, I simply sent the details again, I received a thank you email, saying that if all was in order I need do nothing more, than another email telling me everything was in order nothing more required from me, THEN a week or so later, another letter telling me I needed to supply my driving license details AND my national insurance number and failing to do so would cause my cover to be cancelled, To say I was upset would be an understatement, I telephoned One Call to complain, And was told to forget the letter they had all the details I needed, What concerns me is that if I was away on our touring holiday inthe car my insurance could have been cancelledeand I would not even have known, I have since spoken to two other policy holders with One Call, and both had the same comment The premium was very competitive but the communication admin is pathetic