Thought I had got a good deal on insurance but now finding out about some of the things that are not covered as standard. Contacted help desk only to be subjected to sales pitch to reduce excess amount below what is advertised on compare and own website. amendment and cancellation fees within cooling off period make any cancellation or amendment too expensive. would have been better off going for a more expensive insurance company with a bit more flexibility and fewer fees and add ons. Def should have read the small print before taking out the insurance cos once in it's gonna cost ya to get out even in the cool off period. Don't think i'll be renewing with these guys in a hurry. :(