Disaster. Took out a new policy to receive an email can't verify your details. So called and 8th in a Q. Ok we get used to waiting, then 40 mins on the phone to your advisors, who did sort me out great! Took my payment but didn't receive any docs. Called again to find out why you needed to verify my driving licence and needed my National Insurance Number? I had my car insurance with you the year before? no other insurer asks for this, waited, no received a 14 day cancellation letter to say I had not received provided my Driving Licence number or NI number. Safe to say cheapest is not always best and won't renew with you next year