You take far too long to answer the phone and the chat line. I had to wait 30 minutes on the chat line and 20 mins on the phone to speak to someone. Your system will not accept my driving licence number. I have checked it with DVLA and it is perfectly valid. All very frustrating for a new customer. If something this easy is so difficult I'm wondering what it will be like if, heaven forbid, I ever come to to make a claim. Not impressed so far.
7 years ago
One Call Insurance has a
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