Too many additional charges. Asked to change vehicle, given a price which I accepted, warned to check for any changes to excess. Asked directly if there had been any changes, told it had been increased from £250 to £400. If you are going to change fundamental aspects of a policy, then you should notify and agree it in advance before quoting, NOT just do it and warn people to check. It owould have been just as easy to say "Please note we have raised your excess" rather than "check your policy in case we have". Very misleading, very dodgy practice. Won't be renewing.